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Peltier Kia Tyler

Tyler, TX

Overview
Employees
Reviews
Vehicles
4.6
220 Reviews
At our Kia dealership in Tyler, Texas, we’re dedicated to making your car search seamless and enjoyable. Our friendly, professionally trained team treats every customer like family, guiding you through your journey with exceptional service. Proudly serving all of East Texas and surrounding areas, the trusted Peltier Auto Group offers a wide selection of new Kia models and reliable auto service. Visit us today and experience the difference!
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4818 Troup Highway

Tyler, TX

75703

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Showing 220 reviews

May 15, 2023

Great service for over 3 years! My recent service agent, Stephen, was very professional & personable. More

by TexanGigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tillman
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May 15, 2023 -

Peltier Kia Tyler responded

Thank you for reviewing Stephen and Peltier Kia Tyler! We are grateful for your loyal business!

May 10, 2023

Had some service and state inspections done on both my cars here. One is a kia and one is not. I recommend using adrian as your service advisor More

by J A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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May 10, 2023 -

Peltier Kia Tyler responded

We're thrilled to hear that you had a great experience with Adrian as your service advisor at Peltier Kia Tyler. Thank you for recommending us for your car's service and state inspections.

May 01, 2023

I had a great experience. Everyone was very accommodating and nice. I got a brand new car. And i love it. More

by janawalthall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley, Maddox
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May 01, 2023 -

Peltier Kia Tyler responded

Jana, we're delighted to hear that you had a great experience with us at Peltier Kia Tyler! It's wonderful to know that our team was accommodating and nice while you made your brand-new car purchase. Enjoy your new ride and please let us know if you need anything at all down the line!

April 30, 2023

Excellent service. Very polite will be back and would refer this dealership to anyone. When I get ready to trade my souls in it will be with this dealership More

by drbklb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 01, 2023 -

Peltier Kia Tyler responded

We are glad to hear that you had an excellent experience with us! We appreciate your kind words and would be thrilled to assist you with your future trade-in. Thank you for choosing Peltier Kia Tyler and supporting our dealership!

April 29, 2023

they rip people off do not buy from these people their liars...i traded my car off so i would not have to ever deal with these people again...very very crappy service dept..the guy named AROD in service d More

by just me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
arod in sevice dept..
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May 01, 2023 -

Peltier Kia Tyler responded

We're sorry to hear that your experience with us was disappointing. This doesn't sound characteristic of the level of service we're known for, and it's disheartening to learn that you felt taken advantage of. We would appreciate the chance to speak with you further about your concerns and see if there's anything we can do to help make things right. Please feel free to reach out to me. Matt Binning - Service Director - 903-581-7688

April 17, 2023

I was very happy with the quick and courteous service from Alexandra at Peltier Kia on 4-15-2023. More

by Pattijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Apr 18, 2023 -

Peltier Kia Tyler responded

Thank you for the review! We are thrilled to hear that Alexandra delivered such a successful service experience. Drive safely, and we hope to see you back again at Peltier Kia Tyler!

April 10, 2023

Excellent service dept. Service writer The is excellent. She listens well. They have a smooth process when bring a car in for service. More

by garygrounds1330
Recommend Dealer
Yes
Employees Worked With
Tye
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Apr 19, 2023 -

Peltier Kia Tyler responded

Thank you for leaving Peltier Kia Tyler this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

April 01, 2023

Cody Williams was very professional and friendly I would recommend him to anybody he’s the best More

by Chiquitamalone25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Colorossi, Jason Lansford
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Apr 03, 2023 -

Peltier Kia Tyler responded

We're happy to hear you enjoyed working with Cody! We'll be sure to pass along your kudos to him. Our team appreciates your business and hopes to see you again at Peltier Kia Tyler!

March 31, 2023

Appointment were scheduled at my convenience,wait time was not long,and my car was repaired to my satisfaction. More

by jray98456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Del Rio
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Apr 01, 2023 -

Peltier Kia Tyler responded

Thank you for such a stellar review of Peltier Kia Tyler! We are dedicated to providing our customers with satisfying service and it sounds like we succeeded. Safe travels until we meet again!

January 15, 2023

Vehicles are overpriced and they will lowball you on your trade in. If your looking for a good deal, look elsewhere. More

by Jazha665
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Entire Dealership
Report | Print
Jan 16, 2023 -

Peltier Kia Tyler responded

I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. It is disappointing that we were unable to earn your business and, if there is anything we can do to clear things up, I would be more than happy to speak with you directly. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688

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