Peltier Nissan - Service Center

Depends on what for. I brought my New Frontier in for its 1st 5k "free" oil/filter change. Had a 2pm appointment and an hour later I found my truck parked in the Service I brought my New Frontier in for its 1st 5k "free" oil/filter change. Had a 2pm appointment and an hour later I found my truck parked in the Service area.... apparently ready to go..... when I asked. Nice that it was washed but not really that important to me. Don't understand why it took an hour to change oil/filter....must have been busy oil change day. Checked the paperwork I received and found that 6 quarts of oil was used. Got home and checked the level. Sure enough, the level was over the high mark. Nissan states that capacity is 5.4 quarts. Factory must be incorrect as there is no reason why 3/4 of a quart additional would have been used. Probably/might not hurt anything. Don't understand why Nissan calls for a "odd" (to me) amount of oil. They should have stated 6 quarts like the tech filled. Not certain of the Advisors name. I'll be coming back. More

Great staff great service work was complete on time My vehicle was very clean and nice vehicle was very clean and nice More

These guys (gals) always do an awesome job. Attentive and efficient. First class service. Keep up the outstanding work. Attentive and efficient. First class service. Keep up the outstanding work. More

Jeff kept me updated on what they were doing and about how long it would take. .Vvery friendly! how long it would take. .Vvery friendly! More

Took my 2019 Rocky Ridge Titan with only 28,000 miles in for an oil change and tire rotation two different times with problems arising immediately after both services. The first time I had my tires rotated for an oil change and tire rotation two different times with problems arising immediately after both services. The first time I had my tires rotated and oil changed one week later my entire tire and wheel came off the back of my truck doing 65 mph down the highway (2 lug nuts snapped off). They had my truck over two months to get it fixed. I’m 54 y/o and been driving for well over 38 years and never had a tire & wheel come off my vehicle. Peltier Nissan is the only service center that’s ever touched/serviced my truck (as service records will prove). Not once did they consider negligence on their end or offer to investigate the root cause. Throughout the process, the customer service and follow up was non-existent. The second time I took my truck in for a tire rotation (last week), and oil change the next day. I noticed oil and grease on my garage floor where a weld on the front steering mechanism snapped off my truck (likely due to the lift used to service my truck). They have now had my truck for six days with no follow up and no expected date for the repairs to be completed. I informed them I was a family with only one available vehicle and needed expedient service and follow up to arrange or coordinate another vehicle to get my kids around due to my wife using her car for work commuting. The maintenance, customer service and follow up with the Tyler Peltier Nissan service department has been nothing short of horrible. I have purchased two Rocky Ridge Titan trucks and a Nissan Pathfinder platinum from Peltier Nissan and referred my parents to them to purchase another Nissan Sentra (over $175,000) and assure you it will be my last purchase and my experience WILL BE shared with everyone in my LARGE circle of acquaintances. I could not in my right mind. Recommend the Nissan product and specifically the Tyler Peltier Nissan service department to a friend or an enemy. My wife and I are bothe retired Air Force and both worked in the medical field where customer service and a job done right are both critical and paramount (Excellence is a Core Value). Obviously that is not the case with this organization…your money is all they care about!!! If I don’t hear back from the Service Manager today (called and left him a message at 0900 this morning) This exact message will be going to the Chief Quality OffIcer of Nissan Corporate. If these reviews are evaluated, feel free to reach out to me for clarification and/or additional info. More

Anthony has helped me in the past and as always he is so professional and friendly. I have never had a bad experience at Peltier Nissan ever! professional and friendly. I have never had a bad experience at Peltier Nissan ever! More

MELISSA IS THE SERVICE DEPT WAS EXCELLENT AND VERY FRIENDLY! I HOPE TO SEE HER AGAIN ON MY NEXT VISIT. FRIENDLY! I HOPE TO SEE HER AGAIN ON MY NEXT VISIT. More

I'm going on my 3 new car purchase through Peltier. Very professional at each encounter. Very professional at each encounter. More

Mitchell is doubtless the best service advisor we have ever had. He is absolutely magnificent and a credit to Peltier Nissan. ever had. He is absolutely magnificent and a credit to Peltier Nissan. More

Charged more than I was told among other things. Won’t use again Disappointed Peltier Won’t use again Disappointed Peltier More