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Peninsula Subaru - Service Center

Bremerton, WA

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6 Reviews

6 Reviews of Peninsula Subaru - Service Center

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September 18, 2022

After 18-days that our Outback was in your shop, the car was delivered to our home with unsatisfactory conditions. Repairs appear satisfactory, however following paying $13,669.91, we expected a clean car More

by Jerry
Customer Service
Quality of Work
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
DJ Dougherty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Gatto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cheney
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

What is going on with the service department? I’ve always had excellent service but the last two times this isn’t the case. I just drove 30 minutes to take my car for a map update. This is aft More

by sue
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Nick
March 16, 2022

Yesterday (March 15, 2022) I had a routine oil change done by Peninsula Subaru. Their "Express Service" took over 2 hours. This morning, as I was preparing to take a long road trip and completed a visu More

by jsbrennan360
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
cummings
August 21, 2020

Very dishonest dealership horrible customer service and there service department is horrible nothing but lies I went to discount tire today because I had a flat to have them repair a hole in my tireI've be More

by joewt1988
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Madeline Shjerven
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Free oil changes for life(if you have lots of time to waste) I went in for an "Express Oil Change" today. I was told it would be an hour to an hour and a half. That's ok, I have the day off. Two hours and 15 min More

by DAS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I don't remember her name
October 29, 2016

Finance Dept Went to Bobby to refinance our car, after signing papers and basically a done deal, almost 2 weeks later we are now told by Bryan Merkley that the "de More

by Jessica Trujillo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bobby , Bryan Merkley
1