Penn Toyota

Helpful and dependable sales and service I have been a Penn Toyota customer for more than ten years. Both the sales staff and service personnel have been honest, dependable, and courteous. I have been a Penn Toyota customer for more than ten years. Both the sales staff and service personnel have been honest, dependable, and courteous. Today, I had a meeting with Joni Glantz about leasing a 2015 RAV4. As always, Joni was informative and most willing to spend time with me answering questions and providing details. The same can be said for Jimmy in service. He is certainly going to be my go-to service guy. More

shan banks-excellent sales experience, kind and helpful I want to thank Shan Banks for making the experience of buying a car easy and stress free. I have bought two vehicles from Penn Toyota and each time t I want to thank Shan Banks for making the experience of buying a car easy and stress free. I have bought two vehicles from Penn Toyota and each time the experience has been the same. I would recommend this dealership to anyone looking to buy a Toyota. Shan walked me through the entire experience made it easy to return my other vehicle and was honest and forthright. thanks again More

Just bought an Avalon. I was a bit nervous buying a car without my husband. I was really looking for a "luxury" car without the luxury price tag that a Lexus sticker demons I was a bit nervous buying a car without my husband. I was really looking for a "luxury" car without the luxury price tag that a Lexus sticker demonstrates. I owned an Avalon many years ago and loved it, so I decided to search for another. I could not have asked for a better salesperson than Shamus. He was patient, helpful, understood my concerns and explained everything about the car that I was interested in. I never felt that I was getting the "hard sell". I took a day or two to make my decision and I am now the owner of a beautiful Avalon. Shamus has reminded me a number of times that I can return anytime I have a question about the operation of the car. Thank you so very much, Shamus. James D. stepped in to do the financial part of auto ownership. He was efficient, super friendly and took care of everything! Thank you, James. If you are shopping for a car be certain to head for Penn Toyota/Scion. Linda C. More

Very happy with the customer service at Penn Toyota. My salesperson was Shamus McLaughlin and he was very helpful and patient and understanding. There was no pressure from him even though it took me a w My salesperson was Shamus McLaughlin and he was very helpful and patient and understanding. There was no pressure from him even though it took me a while to finally decide on my purchase of the Rav 4 and even when I had to ask for my deposit back. I guess he knew that I would come back and purchase the car. He was very understanding during the entire proccess. James Delyanis went out of his way and picked me up when it came time for me to take ownership of the car since I was transferring my plates from my old car and there was no way for me to get to the dealership. Joe Jordan stepped in for Shamus on the day that I picked up the car since it was Shamus' day off and he went over everything in the car and showed me how everything worked. They made my car buying experience very easy and pleasant. In fact, Shamus told me that I could back back whenever I needed to in order to go over everything that I didn't understand. I'm actually taking him up on that offer and will be back in the showroom tomorrow for another lesson. Thank you all for your assistance. Arlene More

My 5th car from Penn Toyota For the last 15 years, I have been a customer at Penn Toyota. Each year I think maybe I'll look for a different style of car but Frank and his team a For the last 15 years, I have been a customer at Penn Toyota. Each year I think maybe I'll look for a different style of car but Frank and his team always manage to make me feel more than satisfied. Kelly Yngstrom is knowledgeable, patient, and helpful. I would definitely go back again and see them. I give them an A+. More

Bought my first toyota My salesman was Sean. He was both friendly and knowledgable! i would gladly recommend Sean and the rest of the penn toyota staff. he did a great job g My salesman was Sean. He was both friendly and knowledgable! i would gladly recommend Sean and the rest of the penn toyota staff. he did a great job going over all the features, safety, and options. it took a little longer than anticipated but it was out of thier control and sean made sure everything would go as smoothly as possible. writing this review was the least i could do! thanks again guys More

Great Experice finally I got my self into a horrible situation in Westchester Toyota and I went into Penn just to ask if any one can assist me. I encountered Mr. Banks who t I got my self into a horrible situation in Westchester Toyota and I went into Penn just to ask if any one can assist me. I encountered Mr. Banks who took on the matter, he was professional thoughtful and awesome . Every one I meet at Penn helped me to look at dealers in a different way not ones that are con artist. Therefore, I would recommend any one that is in need of a car, have questions, want a trade in to deal with Mr. Banks , If I had just one word it would be astounding. More

Sean was wonderful! really happy with my avalon Sean Haghighi was very easy to work with, and he was very quick to get me the information i needed. fastest car buying experience ive had! ever! Sean Haghighi was very easy to work with, and he was very quick to get me the information i needed. fastest car buying experience ive had! ever! More

Leased a new vehicle We were treated like royalty. We leased my wife's new highlander it was a painless and rewarding experience the way it used to be in the old days. We were treated like royalty. We leased my wife's new highlander it was a painless and rewarding experience the way it used to be in the old days. It was such a great experience we brought my Mom back to lease her a new car. What a professional staff, caring, and they listened to our requests. More