Penn Toyota

After several horrible experience from other dealers, finally had a great experience buying a car from this dealer. Robert Baierwalter, our sales representative walked us through the whole buying process finally had a great experience buying a car from this dealer. Robert Baierwalter, our sales representative walked us through the whole buying process and everything was a breeze. He kept us updated and got the extra mile effort from this guy assisting us with all the nitty gritty stuff of buying our car. Very transparent and easy to do business with. More

Luis Morales did an exceptional job going over the price and vehicle with us and was so helpful from the minute we walked into the showroom floor , would definitely refer him to family and friends looking f and vehicle with us and was so helpful from the minute we walked into the showroom floor , would definitely refer him to family and friends looking for a vehicle More

Super helpful, nice, and easy to make deals. Had a great experience at penn Toyota. Had a great experience at penn Toyota. More

I walked into Penn Toyota after a bad experience at Millennium Toyota. I was looking for a Rav 4 . I loved the color lunar rock from the moment I saw it. At Millennium they had a 2021, .no extra perks Millennium Toyota. I was looking for a Rav 4 . I loved the color lunar rock from the moment I saw it. At Millennium they had a 2021, .no extra perks to it I but left a 500 deposit. I went home and told my family. They said I was out of my mind. The financial lady was charging me 6% interest with a credit score of 808. She said the car only comes with a one year warranty and said I should purchase an additional 6 years for the warranty. What do I know, this is all new to me. All she kept saying its only 69 $ a month extra for the warranty ,75 months and for the interest it's only 100 per month for75 months. Well, after doing more research within 24 hours I found Penn Toyota. What a God send. Luis was my contact. Luis treated me as if I were a family member. He was so direct and made everything simple to understand. I found the same color car in the lot with all the bells and whistles. Then I met Nick in the finance department. Nick was awesome too. He didn't act as if the money was coming out of his pocket. Nick worked along side of me, making me feel very comfortable and in a way as a special customer. Luis , I cant say enough. He made sure that I was familiar with every button-in the car. I'm an old timer and today, I was just introduced to the 21st century. Lol . Penn Toyota looks out for their customers. I just can't say enough. Oh, as I was getting to leave the show room the manager came out and said he wants to look over the car. Long story short he wants me to go back for two new back tires. The tires had plenty of meat but their policy is everything leaving the show room has to be new. The tires are on back order but that's ok. Plus the car being a 2019 has a few dings.They ordered the paint and are fixing them for me. I can't say enough about Penn Toyota. They're absolutely wonderful. Don't pass them up. Once again ask for Luis for purchasing and Nick in Finance. Trust me, you'll sleep at night. I feel blessed and I love my new car. :) More

I recently had the pleasure of working with Joni Glantz, Nick Volonakis, and Penn Toyota to purchase my 2015 Avalon Hybrid. The experience was excellent from start to finish. Ms. Glantz was very professio Nick Volonakis, and Penn Toyota to purchase my 2015 Avalon Hybrid. The experience was excellent from start to finish. Ms. Glantz was very professional and proactive in advising me about the vehicle and moving step-by-step through the sales process. I was kept well informed about the progress of prepping the vehicle and Mr. Volonakis finishing the paperwork, and Joni made sure that everything was completed to my satisfaction so that I could leave with car the same day. I was given a very fair trade-in value for my old vehicle to help cut the cost of my purchase price. All in all I was very happy with the outcome and certainly recommend Joni Glantz and Penn Toyota for your auto buying needs!! Thank you very much and I look forward to working with this dealership in the future! More

Had a great experience at Penn. I particularly want to thank Michael McGuire, my salesman, for his help. He is courteous, pleasant, patient and knowledgeable --a great combination I particularly want to thank Michael McGuire, my salesman, for his help. He is courteous, pleasant, patient and knowledgeable --a great combination of traits for anyone in his profession. Eric, the manager, and Sean, the financial advisor have also been definite assets to my leasing experience. All are highly recommended. More

Andi Vojth was a great help along the way throughout the whole buying process. Penn Toyota delivered everything that promised to me. I couldn’t be any happier with my new RAV4 that I just picked up this mor whole buying process. Penn Toyota delivered everything that promised to me. I couldn’t be any happier with my new RAV4 that I just picked up this morning. More

This is truly one of the best dealerships, bar none, I've worked with to lease a car from. Joni Glantz was an excellent salesperson. Professional, friendly, polite, and went out of her way, especially tow worked with to lease a car from. Joni Glantz was an excellent salesperson. Professional, friendly, polite, and went out of her way, especially towards the end, to follow up and be extra helpful. There was a slight glitch on their computer system at the beginning, where it wasn't accurately displaying my family's prior history of service at the dealership (my father, who had referred me, bought his vehicle there in 2019 and services it at Penn regularly). This led to a bit of awkwardness at the beginning, and an initial offer for a sale price of a new 2022 vehicle that was unfortunately out of my budget. Nevertheless, Chris Mignano (general manager), stepped in to facilitate further negotiations, and the deal we ultimately agreed to, all things considered (the unique build of the car, market conditions) was a reasonable one. Chris was extremely professional and helpful every step of the way. Sean H, finance manager, was also excellent. He patiently helped me find the best monthly rate for my lease from several different banks, and was clear and transparent explaining all the different figures. Market price for 3-yr old vehicles in 2022, vs. what they may be in 2025 is obviously difficult to predict, but the lease-end buyout offer price I was given was also relatively reasonable. I'd like to add a shout-out to the Appointment Coordinator, Shanelle Harvey, for being extremely professional at the very beginning of my relationship with Penn, and following up without being overly pressuring. Just a great experience from start to finish. My vehicle, a new 2022 Highlander Platinum Hybrid, which was processed and delivered much earlier than expected, is absolutely stunning and drive performance extremely impressive. Will be highly recommending this dealership to all my friends and family. More

Very thorough with showing me how everything works with the car. Very accommodating. No pressure. Very respectful the car. Very accommodating. No pressure. Very respectful More

Ryan was incredibly helpful when I brought my Camry in .He kept me informed and updated me everyday of the progress. . I will always use Penn for all my Toyota needs because of the way he treated me. .He kept me informed and updated me everyday of the progress. . I will always use Penn for all my Toyota needs because of the way he treated me. More