Penn Toyota

Penn Toyota experience Just two months ago, we bought a Toyota Camry Hybrid at Penn Toyota. And just few months before that, I bought Tacoma TRD for myself at another locat Just two months ago, we bought a Toyota Camry Hybrid at Penn Toyota. And just few months before that, I bought Tacoma TRD for myself at another location. Although it took us time to wait for the paperwork at Penn, it was nothing compared to half-a-day at previous dealership. After one week one set of keys stopped working, but it was fixed by Penn Toyota right away with no charge and with very polite attention from Joni Glantz, who actually gave to us initially the best deal on our buy. While I was waiting for the paperwork, our sales representative, Alan Lu was “entertaining” me, replying to all my questions and giving me information that may be useful in the future. Maybe I was lucky, but from my experience, I would highly recommend Penn Toyota to all my friends. • • • More

So far very GOOD experience The buying experience was very pleasant and no xx. I think the sales person sized me up correctly. I am ready to buy and don't play the "I have to t The buying experience was very pleasant and no xx. I think the sales person sized me up correctly. I am ready to buy and don't play the "I have to talk to my manager" games. I went in with a price and they beat it, I lease every 3 years and usually HATE dealers, but so far so good. I haven't found a dealer yet that I would go back to a second time. Kelly was my sales person...Kudos to her. The finance person was OK but with the usual up sell tactics..that's his job. So far my best dealership experience in 6 years. More

Pleasant buying experience Just purchased Camry from Penn Toyota, This was my second car purchase through Joni. She's thoroughly knowledgeable and made the entire purchase go Just purchased Camry from Penn Toyota, This was my second car purchase through Joni. She's thoroughly knowledgeable and made the entire purchase go smoothly and pleasantly More

Excellent Service Department From the time you roll your car into the service area the customer is treated as a valued customer. The service department is always clean and the wai From the time you roll your car into the service area the customer is treated as a valued customer. The service department is always clean and the waiting area is very nice also with comfortable chairs and WiFi. The service manager ( Jimmy Miga ) listens to the customer and makes sure the issue is addressed properly. Have never had a bad experience with Penn Toyota. Would definately recommend this dealership. More

Horrible Service techs I don't usually write bad reviews but this place really needs one. I bought a brand new Toyota Camry 2013 and since the day I bought it the steering w I don't usually write bad reviews but this place really needs one. I bought a brand new Toyota Camry 2013 and since the day I bought it the steering wheel has been making noises. When I went in for service they told me they don't have time to check it because it's normal (even though I set up an appointment). After screaming and ranting they finally admitted there was an issue but they did not know how to fix it. After sotting there for 3 hours they told me they can't figure it out. I took it to my local shop and they replaced it within minutes and had it good as new. Not to mention when I bought the car this "joe" guy that everyone praises is a complete a hole. All he cares about is money and if you get a dime off the price of the car and don't buy his garbage total protection instance, he will give you a nasty attitude. DO NOT GO HERE. Being a customer for over 7 years does not matter to them. More

Top Notch Dealership Bought my new 2014 Corolla S+ here. Joni, my salesperson, was FANTASTIC! Knowledgeable, friendly, caring...I could go on and on. I have never had a be Bought my new 2014 Corolla S+ here. Joni, my salesperson, was FANTASTIC! Knowledgeable, friendly, caring...I could go on and on. I have never had a better or more pleasant car buying experience as I did with her. The whole staff is great. Everyone involved in the sale of your car takes the time to meet with you and answer any and all of your questions. I've never experienced this before! In my past car buying experiences, I was usually handed the keys and was on my own! But Joni went over every detail of the car with me. From the windshield wipers to the trunk! She answered any questions I had. She is awesome! I have to say, without a doubt, that I recommend them highly to anyone looking for a car! The level of professionalism and the way they take the time for and care about their customers, is unmatched! They have made me a customer for life! Thank you Joni, Morris, John, Laurie and everyone at Penn Toyota! More

Best purchase experience EVER!!!! I've purchased over 10 cars in my life and this had to be the best experience ever. I visited 2 local dealerships before making my decision but Chris I've purchased over 10 cars in my life and this had to be the best experience ever. I visited 2 local dealerships before making my decision but Chris and Marie's knowledge and attention was superior throughout our experience. More

2nd car from Penn just recently got my 2nd car from Penn Toyota. I have had positive experience with Penn. It was the stellar experience that I had with Alan Lu the sal just recently got my 2nd car from Penn Toyota. I have had positive experience with Penn. It was the stellar experience that I had with Alan Lu the sales person. I wanted a small SUV after this horrible winter. when I was in the dealership I met with a very friendly and helpful salesman. He answered all my questions. An hour and half later I am riding on my new rav4. As long as my wife don't force me to get a Bmw or Audi, I will always buy Toyota from Penn. More

The best salesperson of Penn Toyota Joni Glantz is one of the best salesperson! She is very kind and friendly and honest, with the smile on her face. She was very helpful. She understood Joni Glantz is one of the best salesperson! She is very kind and friendly and honest, with the smile on her face. She was very helpful. She understood what I was looking for and she helped find something that fit into my budget. Joni helped to transfer all my belongings to the new vehicle, showed me the car and it's functions and even programmed the Blue Tooth with my cell phone. There was no problems with any of the paperwork and things went smoothly. I really enjoyed my experience and got an excellent service and will definitely highly recommend Joni Glantz and Penn Toyota to my friends! Dear Joni, thank you so much and God Bless. Sincerely, Edward Bazayev More