Penn Toyota

My experience at Penn Toyota has been one of the most pleasurable. The courteous staff - everyone I came in contact with - made "shopping for a new car" an enjoyable event. My principal contacts have be pleasurable. The courteous staff - everyone I came in contact with - made "shopping for a new car" an enjoyable event. My principal contacts have been Julian Malone and Tommy Kim. Julian has worked with me most closely in "closing the deal". He is extremely knowledgeable, anticipated all of my questions, and made sound recommendations for what he understood were my needs. I was never pressured to make decisions from the time I walked in the door and was warmly greeted by Tommy. I made several visits to the show room before finalizing the purchase and I was always treated with courtesy - and patience. I purchased a Camry and the important features and operation of the car were exhaustively explained and illustrated to me and my wife by Julian. My telephone inquiries to Julian and Tommy were always promptly answered. Morris Sutton also made valuable recommendations which I was glad to receive, and Manny was also helpful in putting the deal together. I've had the car for just a few days and am happy to report complete satisfaction. I would heartily recommend Penn Toyota. More

3 3 times they manage to put the wrong motor oil. Service advisers have no idea what car requires what oil and what oil grade means neither techs do. advisers have no idea what car requires what oil and what oil grade means neither techs do. More

Chris (the owner) and Joni (sales rep) along with Morris the Finance manager were stellar. I had been looking at Mercedes and Jeep and decided on the Highlander Limited. The cars were all somewhat comparabl the Finance manager were stellar. I had been looking at Mercedes and Jeep and decided on the Highlander Limited. The cars were all somewhat comparable but in the end it was the service and care that Penn toyota took with me that made my decision easy. I highly, highly recmnd them for a new or used car (mine happen to be new and they beat EVERY local price) More

The service department lost an expensive keychain attached to the key for my Prius. I reported it to the manager and he told me to buy a new one and they would pay me back. They have since reimburse attached to the key for my Prius. I reported it to the manager and he told me to buy a new one and they would pay me back. They have since reimbursed me for a replacement keychain. More

Just made my second purchase from Penn Toyota, with the same great saleswoman Joni Glantz. It was the outstanding service I received from Joni a couple of years ago that brought me back and I will gladly m same great saleswoman Joni Glantz. It was the outstanding service I received from Joni a couple of years ago that brought me back and I will gladly make my future purchases there as well. Joni and the finance manager Morris Sutton are top of the line and a complete pleasure to work with. Highly recommended. More

frank ubriaco and joni glanz are very very nice and very very friendly they are simple the best... i will recommend them to friends and family olso the the service and parts are excellent to... very friendly they are simple the best... i will recommend them to friends and family olso the the service and parts are excellent to... More

This was,by far, the best new car buying experience I've ever had. Everyone at the dealership was friendly and professional. I can see myself buying my next 10 cars from this dealership!! Highly recommen ever had. Everyone at the dealership was friendly and professional. I can see myself buying my next 10 cars from this dealership!! Highly recommend!!! More

When I wanted to buy a new Toyota Prius c one I went to Penn Toyota because they are located 10 minutes from my house. I spoke with Mark Stechel sales associate .. I am not a big fan of buying a new car b Penn Toyota because they are located 10 minutes from my house. I spoke with Mark Stechel sales associate .. I am not a big fan of buying a new car because of all the high pressure sales tactics you get. I was pleasantly surprised with Mark, his sales manager Frank Uvriaco,business manager Morris Sutton and customer relations manager Laurie Guigliano. No hard sales tactics, no bait and switch, just nice, seamless transaction with no hassles. More

My husband and I had an excellent experience at Penn Toyota. Everyone was friendly and went out of their way to help us get the vehicle that was best suited for our needs in a short period of time. I mo Toyota. Everyone was friendly and went out of their way to help us get the vehicle that was best suited for our needs in a short period of time. I most definitely recommend Penn Toyota. More

I want to take the time to express my deep sense of I want to take the time to express my deep sense of appreciation for the excellent service that I got from the Penn Toyota's team this past Saturday I want to take the time to express my deep sense of appreciation for the excellent service that I got from the Penn Toyota's team this past Saturday for the purchase of my new Camry. I've been a customer of that dealership since 1998 and never had a bad experience with them, that's why I always go there and of course recommend them to my friends and colleagues. I usually don't spend my time to fill out anything for anyone good or bad, but this time I said to myself I have to give a big thumbs up to the team especially Frank,Julian and Chris for their patient,their outstanding service and hopefully they will keep up the good work. Guys your service was beyond expectations keep it up.... More