Penn Toyota

All i have to say about this dealership was <33333. First of all, I got off the bus early and got lost on my way here. I called the dealership and told them where i was and asked if they could pick me First of all, I got off the bus early and got lost on my way here. I called the dealership and told them where i was and asked if they could pick me up, which they did. Fortunately, the driver was none other but my sales consultant. Out of all the dealerships that I have been to, he was the first to ask what i wanted and verified it. Not only that, but he also asked if i wanted him to go over the features of the car that i had my eyes set. After going through all the features of the car and showing me a few aspects of the car that i did not know the car had, I definitely fell in love with the car. After looking at the model i had my eyes set on, we sat down and discussed what i wanted in the car. He had to deal w. 4 people (myself, my mom, and my 2 cousins). There was a lot of going back and forth that we had to deal with. My first time at this dealership, although this back and forth amongst ourselves and the dealer took about 3 hours, and i'm already out the door with a brand new car at a very nice price considering the features included. <33 More

This is my first experience at this dealer for service. I just switched from another dealership (Millenium Toyota)as I had grown tired of their poor customer service and very poor quality of work. My experi just switched from another dealership (Millenium Toyota)as I had grown tired of their poor customer service and very poor quality of work. My experience at Penn Toyota was excellent! Even though I only had an inspection done Larry was warm,friendly and very personable.They are presently under construction but I felt they went above and beyond to make the customers as comfortable as they could. I presently own 2 toyotas and will be bringing both cars to Penn Toyota for service from now on. More

This is the second Rav 4 we have leased from this dealership. Love the car and dealing with PENN TOYOTA makes the whole process painless, from picking out the car to driving it out of the lot. They dealership. Love the car and dealing with PENN TOYOTA makes the whole process painless, from picking out the car to driving it out of the lot. They are friendly, patient, and very knowledgable about their product. Once you have selected your car, they take care of all the paperwork and other details quickly and efficiently making the whole experience enjoyable. We will definitely use them for our next toyota. More

Dealer has some serious integrity issues. In short, we negotiated a sale out of state but they failed to disclose 2 issues. When I got the dealership travelling from Colorado I was really surprised to see negotiated a sale out of state but they failed to disclose 2 issues. When I got the dealership travelling from Colorado I was really surprised to see the issues. Long version: We bought a Sienna from out of state. We negotiated the deal over the phone and were told many times the vehicle was ok and no problems with it. When I arrived after travelling from out of state I find bad scratches on the front bumper and a quarter size crack on the windshield. Obviously it is a used car but I don't have issues with the problems HOWEVER I do have issues with the fact they failed to mention these issues before I was there and during the pricing negotiation. They should have just been upfront about that in the first place. They offered a $250 to repair the bumper of course at a renogiation. They failed to mention a $200 USED purchase coupon offer we found out they were running on their website after I got home with the vehicle. Buyer beware. More

I just purchased my 3rd car from Penn Toyota and I would never consider buying from anyone else. The staff has always made me feel welcome and part of their extended family. Everyone is always more than hap never consider buying from anyone else. The staff has always made me feel welcome and part of their extended family. Everyone is always more than happy to go out of their way to provide the best service possible in all areas. I could not be happier with my new Corolla S. The car was exactly what I was hoping for and I look forward to continuing my relationship with Penn Toyota in the future and visiting their new facility once it is completed in March of 2012! More

Rob is by far the best salesman to deal wwith. Our purchase of a preowned certified rav4 was worry free and smooth. Rob is the salesman to see ! purchase of a preowned certified rav4 was worry free and smooth. Rob is the salesman to see ! More

I bought my new Toyota Corolla S from Robert. He was very patient with me and talked me through the whole process. He made buying a new car as easy as it could be. He was very understanding and spent very patient with me and talked me through the whole process. He made buying a new car as easy as it could be. He was very understanding and spent a great deal of time with me. I would recommend him and Penn Toyota! More

I did not have a list of dealer cost pricing, but was using the MFGR window sticker as my base reference. I was given a price lower than the window sticker price and also offer the manufacturers incentiv using the MFGR window sticker as my base reference. I was given a price lower than the window sticker price and also offer the manufacturers incentive of $1000 off even through it was not clear that a manufacturers incentive was in affect at the time of delivery. I received the vehicle with only the extra that I wanted. My wife and I were very satified with the whole nogotiation process. Extra features were not force on us and we walked away feeling very satified with the way the sales person ( Joni) handled herself. She took her time and was very through with the determining the extras that we wanted. After the vehicle was ordered,She kept us informed as to the expected delivery date. More

He was warm & Friendly, extremely informtive, He was warm & Friendly, extremely informtive, extremely detailed as to Avalon'e attributes, reassuring, calming (I am 80 years old) explained every He was warm & Friendly, extremely informtive, extremely detailed as to Avalon'e attributes, reassuring, calming (I am 80 years old) explained every button on dashboard and seats, Not lazy but extremely patient even though it was past closing hours. Made it very easy for us to drive the car out. All papers were explained thoroughly before being handed to us and even supplied MVB paste attachments to replace my Easypass from my Acura on to new windshield. We had been to Huntington first andlooked at the Avalon in Showroom. Never got to speak to a salesman. In Westbury, we actually drove the car. My feeling, while enjoying the drive, the salesman appeared to feel as if the car would sell itself. Made no attempt to show how varous buttons worked-simply described his answers rather than demonstrate one or two of them. Not so with Robert. He spent a couple of hours with us before we left the showroom. Our last car was an Acura TL. I will never understand why we went off Toyota after owing my prior 2 cars each being a Toyota Cressida. My last Cressida came from Penn Toyota. When my lease is up after 3 years, I will certainly return to Robert Piraino. More

My salesperson Joni Glantz was professional and knowledgeable. All questions were answered and all pertinent information was given. Whole experience was easy and pleasant. Management was helpful knowledgeable. All questions were answered and all pertinent information was given. Whole experience was easy and pleasant. Management was helpful and courteous as well. More