Penn Toyota

I have been shopping for a new car for about 2 months and have been dealing with many different dealer ships. Most are not able to answer the simple questions about the cars they are selling. I was pleasantl have been dealing with many different dealer ships. Most are not able to answer the simple questions about the cars they are selling. I was pleasantly surprised on how knowledgeable Robert Piraino was about all the Toyotas vehicles and even the competitor’s vehicles. He truly knows every little detail about all the cars. He also gave the positive and negatives about buying and leasing. I was never pressed to make a decision unlike other unnamed dealerships. My wife and I can’t thank Toyota Penn for a great deal with excellent service!!!! More

I have been shopping for a new car for about 2 months and have been dealing with many different dealer ships. Most are not able to answer the simple questions about the cars they are selling. I was pleasantl have been dealing with many different dealer ships. Most are not able to answer the simple questions about the cars they are selling. I was pleasantly surprised on how knowledgeable Robert Piraino was about all the Toyotas vehicles and even the competitor’s vehicles. He truly knows every little detail about all the cars. He also gave the positive and negatives about buying and leasing. I was never pressed to make a decision unlike other unnamed dealerships. My wife and I can’t thank Toyota Penn for a great deal with excellent service!!!! More

We bought a Camry here two years ago. Our experience with that purchase (from Internet Sales Director Joni Glantz) and subsequent service was excellent. When we were in the market for a small second car, we that purchase (from Internet Sales Director Joni Glantz) and subsequent service was excellent. When we were in the market for a small second car, we were initially considering several car manufacturers other than Toyota. We actually made the decision to buy a Toyota Corolla based on the fact that we wanted to stay with Penn Toyota. Both Joni G. and Mark S. helped us with our test drive and purchase. It really doesn't feel anything like a regular car dealership -- everyone is very pleasant, straight-forward and customer-service oriented. My husband and I can recommend them without hesitation. More

Robert was very informative. He knew what he was talking about and what made me want to buy the car was that i was a previous customer but Robert said he had to be "stupid" if he would let me even go to ano about and what made me want to buy the car was that i was a previous customer but Robert said he had to be "stupid" if he would let me even go to another dealership for a better price so he gave me the rock bottom price and i was happy about that. If you need a toyota or scion Robert is the one to speak to. He knows alot about cars especially toyotas and scions so dont hesitate when you walk into Penn Toyota just ask for Robert Piraino he will be glad to help you!! More

Staff is friendly, helpful and fair with their prices. The salesmen are not pushy. They take the time to show the customer how everything in their new car works. I have recommended this dealership to fri The salesmen are not pushy. They take the time to show the customer how everything in their new car works. I have recommended this dealership to friends and family, both of which have purchased their vechicles from them. More

From the minute we walked into Penn Toyota in September, Robert Piraino, the sales associate, was a great help. He explained the option packages in detail for the Rav 4 and allowed us to test drive the 4 c Robert Piraino, the sales associate, was a great help. He explained the option packages in detail for the Rav 4 and allowed us to test drive the 4 cylinder model. He then explained which cars were available for immediate delivery. My wife and I were never high pressured, as was our experience with other dealerships. His was a totally low key sell. We walked out of the dealer with the new car and actually enjoyed a positive experience thanks to Rob. I would definitely buy another car from him and Penn Toyota. More

I did my homework, consumers reports, internet (Edmunds.com) and visited 3 dealers, checked buying services AAA and BJ's, also checked this site (dealerrater). Found what I believe was going to (Edmunds.com) and visited 3 dealers, checked buying services AAA and BJ's, also checked this site (dealerrater). Found what I believe was going to be the best price, and negotiated with Penn Toyota to match the best price I had at another dealership. With the extended warranty, Penn Toyota agreed to a price I was satisfied with, after finding a source on line to buy a factory warranty at Action Toyota (Google: Action Toyota Extended Warranty). David Salkin was very professional as were all the people I dealt with, a very positive experience. More

I got my first Toyota Yaris 2007 from this dealer and Rob helped me with the lease on this car. I got excellent treatment, they were very friendly, the staff was really great. Today I went back because my l helped me with the lease on this car. I got excellent treatment, they were very friendly, the staff was really great. Today I went back because my lease is up in a month, I went to see Rob and it turns out I just purchased a brand New Toyota Yaris 2010 and I am so happy. Once again I was not let down. When i bring in my car to the service area the staff is very friendly, courtesy and very respectful. I would not hesitate to recommend Penn Toyota to anyone. Keep up the good work. More

Before purchasing my new Prius from Mr. Piraino at Penn Toyota, I had the opportunity to visit two dealerships in Queens. Those Queens dealers did not impress me; particularly with their level of professi Toyota, I had the opportunity to visit two dealerships in Queens. Those Queens dealers did not impress me; particularly with their level of professionalism. Although Penn Toyota is about 1/2 hour from my home, I felt the extra time and distance that was needed to travel to and purchase from Penn Toyota, and in partiular, Mr. Piraino was worth it. Mr. Piraino is professional, customer sensitive and thorough in his approach to his job. He spent a substantial amount of time acquainting my wife and I with all the characteristics of the Prius. He saved us hours of reading and the anxiety of learning how to use the various advanced technology features. My dealings with the Finance Manager, Daniel Bronzino, was equally positive. Mr. Bronzino was helpful in pointing out different options that would be of value to us without aggressively pushing us into any of the items. The final step in completing the transaction was the introduction to Ms. Laurie Guigliano, Customer Relations Manager, who took the time to acquaint us with the Service Department and their services. She also made available a coupon for a reduced price on our first Service visit, an extra plus. All in all, our dealings with Penn Toyota was a pleasant buying experience;an honest and professional organization. More

We bough a 2010 Prius from Penn Toyota. The price wasn't good but it's only one that has the color we wanted.Our sales person was Tommy Kim. We feel that we could trust Mr Kim and felt very comfortable deal good but it's only one that has the color we wanted.Our sales person was Tommy Kim. We feel that we could trust Mr Kim and felt very comfortable dealing with him.The car was delivered as promise. The only procedure we didn't like was the manager pressuring us to buy the extended warranty being the Prius is a hybrid with all that electronics we gave in & bough an 8yr extended warranty. I guess all auto dealers are doing this to add to their bottom line.The dealer's showroom and repair shop are very clean and they offer first oil change with tire rotation for only $19.99 also buy 3 oil change & get 1 for free. More