Pensacola Honda

I went in on Friday June 19th and worked with Jared and he was amazing!! He was helpful, knowledgeable, patient, polite. All things you want from a car sales person. I left Friday telling him I needed to t he was amazing!! He was helpful, knowledgeable, patient, polite. All things you want from a car sales person. I left Friday telling him I needed to talk to my husband and we were waiting to hear back from the bank. Tuesday morning I was working with Zach to get all my ducks in a row. Tuesday evening I asked Zach for the buyers orders so I could get the check from the bank. He told me he would push the deal and get it to me in the morning between 900 and 930. Wednesday morning at 935 I texted Zach and asked if he was still working on my buyers order. He didn’t text me back till 953 and said he would get it to me in just a minute. I didn’t receive it till 1101. Then I had to send it to the bank and get the paperwork filled out and get the check. I got the check at 200 on Wednesday and let him know that but because it had taken Zach so long to get the buyers orders to me I couldn’t make it to the dealership on Wednesday because my husband was at work. I told him I’d come Thursday morning and that I had the check and cash for the down in hand. On Wednesday at some point they sold the car I wanted. They never notified me or Jared. All the finance manager could say was “we don’t hold cars without signed paperwork.” I was never asked to sign any paperwork when I was dealing with Zach if he had told me that I would have came Wednesday but I was never told that. When I took the check back to the bank to be voided one the the employees at the bank told me this isn’t the first time this has happened there and that it seems like Pensacola Honda doesn’t like to take checks from the bank because they would rather use their financing so they can make more money off of you. More

The place was clean and the salespeople held opened the doors for us on our arrival. doors for us on our arrival. More

Outstanding dealership with super attentive personnel. I took my car in for service and drove out with new fantastic car. Loved the quality of attention to detail James provided in making my decisions. Th I took my car in for service and drove out with new fantastic car. Loved the quality of attention to detail James provided in making my decisions. This is my 4th car purchased from Pensacola Honda and my wife has purchased twice. Love this dealership and all the folks who work there. Such a pleasure to do business with these folks. More

Our first trip to the dealership was to see what they had. We’re not fond of all the new gray that has come out and all the vehicles this year so we requested a red one within a short time they informed had. We’re not fond of all the new gray that has come out and all the vehicles this year so we requested a red one within a short time they informed us they had one on the way for us to check out we went back checked it out and bought it made a deal and we’re all happy Pensacola Honda thank you. More

Amazing dealership with friendly staff, honest service, smooth process, and unbeatable customer care from beginning to end smooth process, and unbeatable customer care from beginning to end More

Cynthia is the best reason to shop at Pensacola Honda. she made our purchase of our 2026 passport simple and easy'. Then Colby our service advisor had me in and out in a timely manner. They needed to put she made our purchase of our 2026 passport simple and easy'. Then Colby our service advisor had me in and out in a timely manner. They needed to put on a few things on the vehicle. More

Excellent service it was everything I had hoped for in my purchasing experience. Thank you very much. purchasing experience. Thank you very much. More

Eric was very helpful and kind. Smooth transaction and informative. Would rate 10 out of 10 Smooth transaction and informative. Would rate 10 out of 10 More

We had a great experience at Pensacola Honda. Cynthia did a great job explaining . everything about the vehicle. Cynthia did a great job explaining . everything about the vehicle. More

Pensacola Honda is a volume dealer. They will not haggle with you, but if you wait long enough the price may come down. We got a great deal on a 3 year old truck with 22k miles on it. T They will not haggle with you, but if you wait long enough the price may come down. We got a great deal on a 3 year old truck with 22k miles on it. Trisha was our sales person. We paid in full with a cashier's check and cash. So I don't know anything about the finance department. We were buying from out of state and we were there about three hours. The trade in guy really wanted to buy our old truck, but they were not offering enough. I can not speak about their service department as I had no experience with them. We are very happy with our purchase. They are honest. More