Pensacola Honda

The people at Pensacola were very friendly and they had a good selection of vehicles that I was interested in. They had taken quite a few new Honda's and leased them out in 2020 and they had just gotten many good selection of vehicles that I was interested in. They had taken quite a few new Honda's and leased them out in 2020 and they had just gotten many of them back and I had my choice of some low mileage ones that looked excellent. After I got home and the detailing chemicals wore off, the wear on the vehicle started showing and the age marks came back and it needed some more work by me to make it look nice again and I am still working on it. It's like when they shampoo your carpet in a new apartment, the new effect wears off after a short time and your carpet looks old again. When I picked the car up, my new salesman wasn't very knowledgeable about the operation of my Honda CR-V so I left to figure out everything on my own. The cars drive very well and I am happy with everything except the side traffic monitor. I really depended on this feature on my old car, a Chrysler Town and Country to warn me of traffic coming when I am backing out of parking spots or when I am backing into something, but my Honda has yet to let out a single peep of warning. The directions say for it to work properly, the cross traffic has to be going a certain speed, I have to be going a certain speed in reverse and the angles have to be correct. With my Chrysler, it just worked all the time. But I got a great price and everything else is great. Before I started looking, I decided Adaptive Speed Control was all I really wanted and now I have it and it works excellently. Plus, I am figuring out everything else out fine. I brought my own pre-approved financing through USAA so all they had to do was process the paperwork so I missed all that noise, but there was still the onslaught of useless sales pitches for around $3500 worth of items I didn't need or want that I had to refuse multiple times and keep insisting that they weren't necessary and I wasn't interested. Dealers in the past used to try and sell you a $400 undercoat treatment that you absolutely had to have or the car wouldn't last a year, now it's a paint treatment because it seems they only put one coat on at the factory. It seems there are only Honda dealers every 100 miles so Pensacola Honda is about the only option. More

Shane and Steve are amazing! We got a great offer on our trade and on the 2023 Accord we purchased. Rich, in the service department, provided excellent service to us. We would We got a great offer on our trade and on the 2023 Accord we purchased. Rich, in the service department, provided excellent service to us. We would definitely buy from this dealership again! More

The best service in the business from Wes Howell ,he went above and beyond in his service and help above and beyond in his service and help More

Professional, friendly, friendly people who were willing to work with us to accommodate our needs. I would highly recommend requesting Cynthia and Jason for assistance. to work with us to accommodate our needs. I would highly recommend requesting Cynthia and Jason for assistance. More

Honest about their cars , easy to get ahold of , did not pressure you into a sale pressure you into a sale More

I love the sale man he help me with every thing help take my renter back and took me to get insurance he was the best take my renter back and took me to get insurance he was the best More

I was there to service my 2020 CRV Hybrid but ended up leaving with a brand new 2023 CRV Hybrid. Lol I was nearing the end of my lease and after they explained all of my options I decided the new one was leaving with a brand new 2023 CRV Hybrid. Lol I was nearing the end of my lease and after they explained all of my options I decided the new one was the best choice. Barry was excellent at explaining everything in detail so I could understand and was very patient and willing to help with anything I needed. Thanks Barry! And thank you to Rich in service for letting me know that I could go on to trade in my old one. Without him telling me I probably wouldn't have known about my options. Thanks Rich!! More

Everyone was very cordial and professional. Matt R was my salesperson and he personified the core values of Pensacola Honda. The rest of the sales staff were all very helpful, patient and unde Matt R was my salesperson and he personified the core values of Pensacola Honda. The rest of the sales staff were all very helpful, patient and understanding. They emphasized key phrases to stress urgency but not pushy. Matt R definitely provided exceptional service and focused on displaying empathy and genuine willingness to do as much as possible to make my very first brand new vehicle purchase easy going from start to finish. More

Very kind and courteous to us. Very pleased. We'd shop here again. Berry was so helpful. Very pleased. We'd shop here again. Berry was so helpful. More

It's like I was judged by my look s. An was even given the opportunity to teast drive an. Did even attempt to help. An was even given the opportunity to teast drive an. Did even attempt to help. More