Pensacola Honda

I understand that an out of state transaction has challenges, but after making a deal on a car, a certified cashier check sat at the dealership for three days before they could clear it, and two diff challenges, but after making a deal on a car, a certified cashier check sat at the dealership for three days before they could clear it, and two different people had failed to tell me that I could not hire an independent transport company to deliver the vehicle. After already making the transport reservation, I was told the day before pickup that I had to use the dealerships transport company. Two days after the check cleared and having to call multiple times per day for an update, I get a "it could take up to two weeks for the vehicle to be delivered" response. I asked two different ways to speak to a manager and they just kept pushing it off to the sales rep. Finally I contacted the required transport company myself and learned that the order for the vehicle had just been submitted via the dealership a couple hours prior to my call. No one even contacted me when the vehicle was picked up at the dealership and it ended up taking 14 days from when the certified check was delivered before I received the vehicle. Very poor communication all around! Sorry , but not a good experience at all! More

I had a great experience purchasing my car at Honda of Pensacola this past weekend. I communicated exactly what I wanted, and I never felt like I was in a high-pressure or uncomfortable situation. I alrea Pensacola this past weekend. I communicated exactly what I wanted, and I never felt like I was in a high-pressure or uncomfortable situation. I already own a Honda that I love, but honestly, it was the exceptional customer service that really sold me this time. If you are in need of a car, please go here you will not regret it! Jaylen was fantastic to work with and he made sure we left the lot happy going above and beyond to make sure what got the exact car we wanted. 5/5 stars! More

Ahmad’s knowledge and expertise made my experience at Pensacola Honda completely effortless. He knew all of the vehicle details inside and out and answered all of my questions without hesitation. When it Pensacola Honda completely effortless. He knew all of the vehicle details inside and out and answered all of my questions without hesitation. When it came to signing the paperwork I was absolutely blown away at how thoroughly he explained everything to me. He was an absolute joy to work with and I wouldn’t even hesitate to work with him again. . More

Great service - Anthony answered all our questions and was helpful to us in making our decision to buy a Honda. was helpful to us in making our decision to buy a Honda. More

The service was great. They walked me through everything and got me the payment I wanted. They walked me through everything and got me the payment I wanted. More

Great service and the best salesman to deal with. Would highly recommend. On the spot dealerships and sales crew Would highly recommend. On the spot dealerships and sales crew More

They found a Cr-V in the trim and color I wanted! Very pleased with the car Very pleased with the car More

Excellent, honest, respectful, good customer service experian. Exceptional service from start to finish. They made me feel confident and supported throughout the entire process.” “The attention was experian. Exceptional service from start to finish. They made me feel confident and supported throughout the entire process.” “The attention was impeccable; you can really tell this team loves what they do.” “Thank you for making the experience of buying my car so easy and special.” “Professionalism, honesty, and kindness — that’s how I would describe my experience at this dealership.” “I didn’t just buy a car, I had an unforgettable experience. Highly recommended!” More

I will admit, I was very skeptical about the process at this dealership since my deal involved obtaining a specific vehicle from one of thier sister stores out of state... I was pleasantly surprised by the this dealership since my deal involved obtaining a specific vehicle from one of thier sister stores out of state... I was pleasantly surprised by the speed in which my vehicle arrived and the end process of essentially driving the vehicle and then literally signing the paperwork and being on my way! Eric was amazing as my salesman, and was responsive to my messages. He was with me for the whole process start to finish. Kudos to the whole team for keeping thier end of the bargain for my deal! They go above and beyond to make sure customers are happy. I discovered a noise coming from the rear of my vehicle later that day, they not only listened to my concerns, but they are going to take a look and look into a fix for the problem... made me feel so much more appreciative of thier customer service! More

Not my first time at the Honda store. I bought an Accord station wagon, 30 years ago off the showroom floor in Fort Walton Beach. I wish I had never traded it in. It was a great car an I bought an Accord station wagon, 30 years ago off the showroom floor in Fort Walton Beach. I wish I had never traded it in. It was a great car and made in Ohio. Same, same this time. Great car, CR-V HYBRID, color metallic blue, with everything I wanted. Floor manager accepted my offer and we were off to the races. I drove it off the lot Halloween day. The Eric, the salesman helped familiarize me with the features and he agreed to another Honda "short course" today. It will take some time for me to appreciate the 744 page owners manual. I am in need of new glasses from the VA. So reading it is a little beyond me right now. No problem. Eric showed me the"ropes" again. Maybe I'll retain more this time. Last time I bought a minivan in 2010. Drove it out west 3, or 4 times, camping in a tent and also sleeping in the back of the minivan. Upgraded to a Winnebago Sprinter in 2015. Sold it for what we payed for it 8 years earlier. Put 90,000 miles on the RV. Sold it to a private buyer, just like we bought it, for what we paid for it. Inflation took a bite, but it was very satisfying to see it go. Many memories in my photos. A happy place for me. More