Pensacola Honda

the sales person was great. .i would definitely recommend friends and family to this dealership .i would definitely recommend friends and family to this dealership More

Jarod provided great personal service during the entire process. I was kept updated on the arrival status of the vehicle and the buying process was streamlined. process. I was kept updated on the arrival status of the vehicle and the buying process was streamlined. More

Went in for a service call, was greeted by Debby with amazing customer service. She is very professional and has the customers best interest. Definitely would recommend this dealership to anyone living i amazing customer service. She is very professional and has the customers best interest. Definitely would recommend this dealership to anyone living in Florida. More

The experience was GREAT! !! Matthew Simon was very informative, pleasant and gave us a chance to make our own decision. He was not the type to force us into buying a vehicle, !! Matthew Simon was very informative, pleasant and gave us a chance to make our own decision. He was not the type to force us into buying a vehicle, he just made suggestions. The process was delightful and he made us feel comfortable throughout the entire process. He let us know step by step what was taking place we was not blind sided about any of the fees or process. Thank you Matt and the entire staff at the Pensacola Honda Dealership. His manager as well for making us feel like we were important enough to come out and introduce himself to us. Thanks so much!!! More

I visited your dealership twice to try and buy your used suburban. The vehicle has either been wrecked or repainted. The first salesman said it hadn’t been either and then I showed him the obvious overspray suburban. The vehicle has either been wrecked or repainted. The first salesman said it hadn’t been either and then I showed him the obvious overspray on the fender well and tire plus the black rubber strip has paint all over it. I made a very fair cash offer for the vehicle and we were close. I came back and a different salesman said prices aren’t negotiable there and when I told him the other salesman did he just walked away. Granted I am not a car salesman but if someone made a cash offer within a few hundred dollars of the asking price on a very high mileage probably reworked vehicle that probably would never be financed I would take it. More

I love pensacola honda dealer they are so kind and so helpful definitely my next car is pensacola honda. helpful definitely my next car is pensacola honda. More

Their communication was terrible. We were on vacation and our car broke down, due to the National shortage of chips they told me they couldn’t give me a date of when they could repair We were on vacation and our car broke down, due to the National shortage of chips they told me they couldn’t give me a date of when they could repair the 5 year old car. None of this is their fault, but lays the scene for the next few issues that are theirs. When I found out about the unknown timeframe for the repair I asked for a trade in value, for an entire day I called in 3 times and nobody could tell me what was going on. The next day I still did not get an answer till half way through the day. I worked out most of the details of the purchase through text/via phone, yet when I got to the dealership they had nothing ready. They also tried to sell me add ons that 1) I told them I didn’t want and 2) I came to find out later the original owner had already purchased those ads ons (such as under coating and phantom footprint). They had no idea and gave no direction on the out of state purchase and again charged me extra for the transaction. I was overall very disappointed in the lack of understanding or willingness to work with someone who was willing to purchase a vehicle. More

outstanding sales representive cynthia sarikaya a real pleasure to purchase my second crv from pensacola honda pleasure to purchase my second crv from pensacola honda More

We travelled from Ponchatoula, LA to get our Accord EX-L Hybrid. Jared was exceptional and made sure he did everything possible to keep our visit smooth and fast! We would recommend Pensacola Honda to anyon Hybrid. Jared was exceptional and made sure he did everything possible to keep our visit smooth and fast! We would recommend Pensacola Honda to anyone even if they have to travel! More

Love my new CRV! Thanks so much Harrison for working with me and answering all my questions! I also appreciate you helping me get Bluetooth set up on my new CRV! Grea Thanks so much Harrison for working with me and answering all my questions! I also appreciate you helping me get Bluetooth set up on my new CRV! Great experience! More