Pensacola Honda

James Madden I want to say I had an exceptional experience buying my new H-RV with James Madden at Pensacola Honda. I was pretty much coming in to test drive the H I want to say I had an exceptional experience buying my new H-RV with James Madden at Pensacola Honda. I was pretty much coming in to test drive the HRV, but was comparing the other models as well. I had a million ‘quirky’ questions, as well as mechanical questions. James very graciously answered all of my questions, in a patient and courteous manner. He was friendly and welcoming from the start. I first came for an appraisal on my 2013 Insight and then to test drive and purchase the 2018 HRV. I had researched the basics for features, safety and consumer ratings, so I was basically ready to roll if the car was suitable after the test drive. Medically, I am limited to how long I can sit or stand, and he made the paperwork run as smooth as possible. I would recommend Pensacola Honda, and mostly James Madden. If you are considering a new or used car, please go see James Madden at Pensacola! More

Much better than expected Top rate. Was not pressured at anytime. Came in looking to drive the HR-V and ended up buying the CR-V. Financing was easy and top notch. Will recomme Top rate. Was not pressured at anytime. Came in looking to drive the HR-V and ended up buying the CR-V. Financing was easy and top notch. Will recommend to everyone looking for a great car buying experience. More

2nd service @ bout 12,000 miles Service advisor ( a young’un). Very cordial and attentive. I asked a tough question right up front and He (Hutson Plant ) answered it as best he co Service advisor ( a young’un). Very cordial and attentive. I asked a tough question right up front and He (Hutson Plant ) answered it as best he could.....he also verified what he remembered of the questioned procedure and advised me of it later. I then discovered He’ been in the service Dept. before becoming an advisor... which ( to me) explained his experienced knowledge. I think Pensacola Honda has hit a home run with this Employee and it sure helps the Customers. More

Relax and leave the work to Pensacola Honda This dealership's service has been nothing but 1st Class since I started using them 2 years ago. I have always stayed while they worked on my Honda CR This dealership's service has been nothing but 1st Class since I started using them 2 years ago. I have always stayed while they worked on my Honda CRV and felt very comfortable. You can relax and enjoy a magazine or watch TV while enjoying coffee, tea or soda. Everyone is very friendly! More

Great Service! Casey Stolstig, our salesperson, was professional, honest, accommodating, helpful and most of all - gave us a wonderful experience on our CR-V purchas Casey Stolstig, our salesperson, was professional, honest, accommodating, helpful and most of all - gave us a wonderful experience on our CR-V purchase. Good work! More

Great service We had an A plus experience with the service department. Erica was very helpful, professional and knowledgeable and we were able to get our car back q We had an A plus experience with the service department. Erica was very helpful, professional and knowledgeable and we were able to get our car back quickly. I would not hesitate to recommend Pensacola Honda Service Department. The new location is also very impressive. More

Could not be more pleased! This was the "first" service visit (and will not be my last!) to Pensacola Honda with my wife's Acura RDX. Just driving up to the service department e This was the "first" service visit (and will not be my last!) to Pensacola Honda with my wife's Acura RDX. Just driving up to the service department entrance was surprising.....automated doors! clean and modern! bright and so open! Nothing during the "check in" procedure was rushed, the work performed was completed in a timely manner and delivered indoors, only smooth, professional service. Jeremy Cameron was very personable and courteous, a pleasure to work with. Definitely recommend this service department! More

Great Service Department I have used Pensacola Honda sense moving to Pensacola 2 years ago. The service personnel are trustworthy and nice. The service facility is new and v I have used Pensacola Honda sense moving to Pensacola 2 years ago. The service personnel are trustworthy and nice. The service facility is new and very nice with a large waiting area, a glassed in room for children to play, and a large window that looks into the service work area. I would recommend Pensacola Honda Service Department. Also during the air bag recall Pensacola provided me with a rental truck for the 8 weeks it took to receive and install the new one. Impressive! More

Outstanding customer service! This is the second new car I have bought at Pensacola Honda. Cynthia was a delight to work with: personable, knowledgeable, efficient. Jake Denker This is the second new car I have bought at Pensacola Honda. Cynthia was a delight to work with: personable, knowledgeable, efficient. Jake Denker made this deal happen swiftly and provided all the information I asked for in a very timely manner - very dynamic and pleasant to deal with. Together Cynthia and Jake are a fabulous team. I enjoyed this experience and appreciated their personal attention and responsiveness. Really impressive! Everyone I met was friendly and open. I love the new facility, too. More

Excellent service from beginning to end Great service and very knowledgeable staff. I would definitely recommend this dealership for your Honda vehicle maintenance ! Service advisor Robbie a Great service and very knowledgeable staff. I would definitely recommend this dealership for your Honda vehicle maintenance ! Service advisor Robbie and technician Hutson were very helpful in explaining repair procedures. More