Pensacola Honda - Service Center

Purchased a CrossTour with a tailgate leak that I didn't catch at the time of purchase. I explained the issue and both Andy and Rob took ownership of the issue and made the necessary corrections to resolve catch at the time of purchase. I explained the issue and both Andy and Rob took ownership of the issue and made the necessary corrections to resolve the problem - no questions asked. Thoroughly satisfied with the service received More

The service area was very clean and they were efficient. They were courteous and did a good job on my car. I was very satisfied with the ewrvice. They were courteous and did a good job on my car. I was very satisfied with the ewrvice. More

Amazing service and amazing people. I was greated immediately, offered an explanation of wait time, and, most astoundingly, my car was washed and immaculate. I left my appointment feeling taken care immediately, offered an explanation of wait time, and, most astoundingly, my car was washed and immaculate. I left my appointment feeling taken care of. More

Honda was back ordered for 3 months on a module, but they kept trying and finally got it in and fixed the car for me. kept trying and finally got it in and fixed the car for me. More

Outstanding service department! While visiting from out of town, our Honda started exhibiting symptoms of a weak battery. I called Pensacola Honda, and spoke to Debby Polozola in the service department. I of town, our Honda started exhibiting symptoms of a weak battery. I called Pensacola Honda, and spoke to Debby Polozola in the service department. I explained to her my concerns, and she scheduled an appointment for me the very next business day, to check my battery and charging system. Shortly after checking me in, Debby found me in the customer lounge to explain what the techs had found, which is usually always bad news! To my complete surprise, she explained that both the battery and charging system checked out perfectly! That in and of itself was amazing, a dealership that found nothing wrong with your car! I asked her if I should just go ahead and purchase a new battery, since the other one was fairly old, and she said they wouldn’t recommend that! Then I asked her what I owed her for the diagnosis, and she said, “No charge”. I thought I was George Bailey in “It’s a Wonderful Life”, when he received his gift steamer trunk! On top of that, when they pulled my car up, it had just received a complimentary car wash! Finding a dealership with that level of integrity, and customer service, is unfortunately a rarity these days. If I lived in the area, this would most definitely be my dealership! Thank you and God Bless you! More

THIS DEALERSHIP HAS EXCEEDED MY EXPECTATIONS FROM THE TIME OF PURCHASE TO ANY SERVICE TIME APPOINTMENT I HAVE HAD PERFECT IN ALL AREAS AS FAR AS I CAN SEE, AND I WOULD HIGHLY RECOMMEND THIS DEALERSHIP T TIME OF PURCHASE TO ANY SERVICE TIME APPOINTMENT I HAVE HAD PERFECT IN ALL AREAS AS FAR AS I CAN SEE, AND I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND I AM DEFINITELY SOLD ON THE PRODUCT More

The service representative was very friendly and professional, making sure that the items I needed checked were done properly. The mechanics checked the car and changed the oil as I was preparing to professional, making sure that the items I needed checked were done properly. The mechanics checked the car and changed the oil as I was preparing to make a long trip. The dealership was clean and had plenty of room for sitting and spacing. Great friendly and professional dealership. More

Stopped in for a tire pressure check; problem was resolved; discovered my battery had died: battery replaced. In and out within 30 minutes. Couldn’t be more happy with the courteousness, professional resolved; discovered my battery had died: battery replaced. In and out within 30 minutes. Couldn’t be more happy with the courteousness, professionalism, and expertise of all the service people. More

I will always use Pensacola Honda for my car service. Staff is very friendly and service was very fast. The added car wash is definitely a plus! Staff is very friendly and service was very fast. The added car wash is definitely a plus! More

Servicing was outstanding at Pensacola Honda today. I dropped my truck off last night and was notified throughout the process. They went over everything and I am 100% happy which is hard to find. dropped my truck off last night and was notified throughout the process. They went over everything and I am 100% happy which is hard to find. More