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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,045 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,045 reviews

September 07, 2024

I had call Kay the day before to let him know I was driving from San Bernardino , and I was very interested on this Denali 4x4, diesel engine . my credit scores is in the 800, I did get there around 10 More

by osclola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Camille Soto
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Sep 09, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for sharing your sales experience. I would like to learn more about your review. Would you mind reaching out to me directly about your concerns? I hope to connect soon. Best, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 07, 2024

Very easy and pleasant experience. This is my 3rd new purchase. It was very stream line and fast. I will recommend this dealer to family and friends More

by ESANCHEZNUMBER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Javier Garcia
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Sep 16, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you had a smooth experience at Penske Buick GMC of Cerritos. Thank you for your continued trust and recommendations. We appreciate your loyalty!

September 05, 2024

Great customer service answer all the questions I had very respectful well be going back More

by tyroneming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
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Sep 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for the kind words about the customer service at Penske Buick GMC of Cerritos. Glad to hear all your questions were answered and you felt respected. Wishing you well until next time.

September 05, 2024

Very profesional service from sales and the whole team at GMC I’m satisfied with everything. More

by 92lauravqz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Jose Solis
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Sep 16, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your review. Penske Buick GMC of Cerritos appreciates the kind words about our service and team.

September 04, 2024

Friendly, efficient and comfortable lounge area to wait in. Employees very pleasant and personal during check in and out. More

by henry.santillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Went in for service
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September 03, 2024

Did not communicate to let me know that they needed to keep my truck a few days. Did not communicate throughout the process. They did not call me when truck was ready (i had to call several times to get More

by Castaneda6706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 16, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Please know we take your feedback very seriously. I would like to speak with you about the level of communication you received from our Service Team, as well as the services done on your vehicle. At your earliest convenience, please reach out to me so we may discuss this further. Sincerely, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 03, 2024

Alex Morales was a great help. Very happy with my new Hummer. I would recommend Alex to anyone. More

by david.messier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 03, 2024

Customer service and product knowledge were both exceptional. Donald was a great deal of help and guidance for what we needed in our service visit. More

by ABDULSERHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
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September 02, 2024

Customer service was excellent. The service rep listened to my concerns and understanding and polite More

by Mzscorpio21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

High praise for the service at Penske Buick GMC of Cerritos — we appreciate it. Our team always strives to meet your needs. Hope you have a great day.

September 02, 2024

Great experience, they were honest and transparent from the very beginning. I would refer a friend there. More

by JEFFALLENBROWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Johnston , Jose Solis
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Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear you had a great experience at Penske Buick GMC of Cerritos. We truly appreciate your referral. Thank you for choosing us.

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