Alejandro Morales
Alejandro Morales at Penske Buick GMC Of Cerritos
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Alejandro Morales

Sales Representative

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Alejandro Morales

April 21, 2024

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Employee Rating

Very easy to talk to , not pushy answered all questions . Very courteous . Wouldn’t hesitate to do business with Penske team again More

by olsonschevy
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Purchase Time
Finance Experience
Recommend Dealer
Yes

April 20, 2024

Dealership Rating
Employee Rating

Alex was very helpful and polite. He made the process smooth and kept me up to date the entire time. More

by shounie42
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Purchase Time
Finance Experience
Recommend Dealer
Yes

April 15, 2024

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Both sales people and the manager were excellent. Whole process completed in 3 hours friendly , professional and straight forward. More

by howley.ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 17, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your feedback at Penske Buick GMC of Cerritos. Our team takes pride in providing friendly, professional service. We're pleased the process was straight forward for you.

April 02, 2024

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Employee Rating

Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More

by RIGOMIRANDA27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

March 31, 2024

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Great service! Than you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by MEMOESPINOZA
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2024

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Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic More

by ALGIOZELAYA89
Service Price Transparency
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Recommend Dealer
No

March 06, 2024

Dealership Rating
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The price was too high for the water pump and thermostat replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years onl More

by PRES2507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephanie

Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent experience with our Service Team regarding the thermostat and pump replacement you received. Would you mind reaching out to me directly? I look forward to speaking with you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

March 05, 2024

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Employee Rating

Clean,Friendly and fast easy definitely go back they will take care of you keep up great job More

by GUTIERREZRICARDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your 5-star review. It's great to hear our team provided responsive service during your visit. Thank you for choosing Penske Buick GMC of Cerritos.

February 23, 2024

Dealership Rating
Employee Rating

,Clarissa was very helpful,what I loved about her was her personality that’s A+ More

by ajaime197007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and the positive note on our team. At Penske Buick GMC of Cerritos, we strive to provide customers with excellent service. Your satisfaction is important to us.

February 17, 2024

Dealership Rating
Employee Rating

The process was smooth, only negative thing I have to say is not being able to drive with my truck right away having to come back and pick it up. More

by bagonzalez112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for your review. We appreciate your patronage and are glad we could provide a smooth visit for you. If there is anything else you need or would like to discuss, please feel free to contact us at Penske Buick GMC of Cerritos.

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