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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,043 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,043 reviews

May 18, 2024

Donald Moreno was amazing he really went above and beyond to make sure I was taken care off, More

by JISMORENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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May 18, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback on the service provided at Penske Buick GMC of Cerritos. It’s great to hear about your positive experience with our team. We appreciate your choice to do business with us and look forward to serving you again.

May 17, 2024

Service and appointment was very quick. I did not wait longer than one (1) hour. More

by Penske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel kim
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May 17, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with the quick service at Penske Buick GMC of Cerritos. We appreciate your feedback and are glad we could meet your expectations.

May 15, 2024

Very Helpful! Gary and Daniel tried to make sure all of my service concerns were noted and addressed. Very professional including making sure I had transportati More

by RONNIERRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
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May 15, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback. Our team at Penske Buick GMC of Cerritos is committed to addressing all service concerns and ensuring smooth transportation during vehicle maintenance. Thank you for highlighting their professionalism.

May 14, 2024

Camille Soto and Josue Moreno gave me the best car buying experience ever! They were attentive understanding and well informed me of alll my options. I went to several dealerships before and the othe More

by soldbyisabella365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo! Finance manager was great too!, Josue Moreno, Camille Soto
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May 23, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased to hear that our team's attentive and well-informed approach helped make your car buying experience positive at Penske Buick GMC of Cerritos. Honesty, transparency, and top-tier customer service are qualities we strive for. We appreciate the referrals you'll be sending our way - they're one of the greatest dogecoin compliment for us.

May 14, 2024

Efficient check in and out. Good people. Met service needs. Even accomplished window crack repair same day. Very satisfied. More

by rvreeland326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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May 14, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your nod to the service team at Penske Buick GMC of Cerritos. Your acknowledgment of their efficiency and skills is taken graciously. Thank you for choosing us for your car servicing including window repair needs.

May 14, 2024

I have a 2011 GMC Terrain that has a recall due to defective head lights , i got the recall letter 18 months ago , I called the dealer the next day , they said that the part was on Back Order , sooo More

by Joez7778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously. We do not control manufacturer recalls. In the case of your 2011 GMC Terrain, the manufacturer part (the clear film) and recall were performed exactly as specified by General Motors. We apologize if you feel insulted, but all protocols were followed. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

May 14, 2024

Outstanding service and experience buying my new truck. I will definitely buy from them again and will refer all my friends and family. Thank you Matt, Camille, and the team for taking such great care and More

by cody64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Matthew Stein
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May 14, 2024 -

Penske Buick GMC Of Cerritos responded

We at Penske Buick GMC of Cerritos are pleased to hear about your positive experience purchasing a new truck. Your endorsement by sharing our name with friends and family is valued. Speedy service, thanks to our team, is one as aspect we take pride in offering every day. Thank you for choosing us.

May 13, 2024

Outstanding service provider, my family was happy with our purchase here, will definitely recommend them. More

by pilantrox09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
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May 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words and recommendation. The team at Penske Buick GMC of Cerritos is pleased that you're satisfied with our services and purchase process. Feel free to connect with us for any future concerns or queries.

May 12, 2024

Great car purchasing experience. Javier was courteous and professional. Darren in management was responsive and accommodating. I recommend them without reservation. However, I le More

by alesani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
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May 22, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback at Penske Buick GMC of Cerritos. Our team is glad that Javier and Darren succeeded in offering you a top-notch car purchasing experience. As for the unattended messages, kindly reach out directly by phone or email for immediate assistance. Thank you for recommending us!

May 12, 2024

This dealership made purchasing a car such an easy process with the help of a great salesman, Kay! He was responsive and knowledgeable! I would purchase again from this place! More

by a21luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KAY INOUE
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May 12, 2024 -

Penske Buick GMC Of Cerritos responded

At Penske Buick GMC of Cerritos, our team aims to provide straightforward and knowledgeable assistance. Your feedback regarding your car purchasing experience is much appreciated. Thank you for your positive review.

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