Dealership Experience
1 yr, 3 mos
Languages Spoken
English
Spanish
55 Reviews
Write a Review55 Reviews of Cristina Morales
May 04, 2024
The whole team is awesome! We love our new Hummer Ev!! Highly recommend for any car needs! We love our new Hummer Ev!! Highly recommend for any car needs! More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Clarissa Vargas
April 21, 2024
Very easy to talk to , not pushy answered all questions . Very courteous . Wouldn’t hesitate to do business with Penske team again Very courteous . Wouldn’t hesitate to do business with Penske team again More
Other Employees Tagged: Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Matthew Stein
April 20, 2024
They did not honor the $40 oil change coupon so I paid full price. Disappointed full price. Disappointed More
Other Employees Tagged: Josue Moreno, Clarissa Vargas
April 17, 2024
This dealership is great with customer they really take the time off to make sure customer satisfy the time off to make sure customer satisfy More
Other Employees Tagged: Matthew Stein
April 16, 2024
Purchased a used car with relatively low mileage (61K miles) but it needed $6,300 in repairs, which is excessive for a vehicle that only cost $15K. The dealer could have disclosed the need for repairs, a miles) but it needed $6,300 in repairs, which is excessive for a vehicle that only cost $15K. The dealer could have disclosed the need for repairs, as they were all quickly discovered in my post-purchase garage inspection -- repairs included timing belt, brake rotors, brake shims, radiator, and more. I don't feel good about this transaction because of the lack of transparency and the very large repair bill. More
Other Employees Tagged: Matthew Stein
April 02, 2024
Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Clarissa Vargas
March 26, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
Other Employees Tagged: Josue Moreno, Camille Soto, Matthew Stein , General Manager gave incorrect information through a sells person and never returned my calls.
March 21, 2024
Took 2 years to get parking assist chip. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. More
March 21, 2024
Yes, the service was good and easy quick service in and out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy More
Other Employees Tagged: Anthony Aguilar, Jose Solis