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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,037 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
Contact Dealership

18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,037 reviews

May 02, 2024

The service was timely and efficient. The price was good and the advisor was very good. More

by Edphillips4591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about the efficiency of our service and good pricing at Penske Buick GMC of Cerritos. It's great to hear that our advisor met your expectations.

May 02, 2024

Camille went above and beyond to ensure our satisfaction. She was very friendly and knowledgeable about our vehicle and answered all our questions. Everyone was very friendly! More

by lelian_sedehom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Josue Moreno, Camille Soto
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate the positive feedback about your recent visit, highlighting our team's efforts. It pleases us to know Penske Buick GMC of Cerritos lived up to your expectations. Thank you for trusting in our expertise.

May 01, 2024

Overbooked appointments. Slow for service. Never gave me updates about my car. No apologies. Waste of time going there. More

by ronaldseiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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May 04, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is very important to us. I would like to speak with you about the level of customer care you received during your recent visit with our Service Team, as well as the time taken or an appointment. Please reach out to me at your earliest convenience. I look forward to speaking with you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

May 01, 2024

Muy buen servicio lo recomentaré con mis familiares y amigos,hablan español como nosotros,la Muchacha que nos atiende es super trabajadora y amable,Muchas gracias 💖 More

by FETLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas exelente trabajadora y amable
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por la valoración positiva. Apreciamos tus palabras acerca del esfuerzo de nuestro equipo y nos complace que encontraste útil nuestro servicio en español. Penske Buick GMC of Cerritos agradece tu recomendación.

May 01, 2024

Stephanie was awesome. She kept in contact with us and was always quick to respond. I feel like she did everything she could to help us out. More

by Ewilliams0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

It's great to hear your positive feedback about our team at Penske Buick GMC of Cerritos. Thank you for trusting us. We appreciate your business.

April 30, 2024

Clarissa vargas took care of me very nice and very helpful. Definitely recommend anyone who wants to purchase a car or truck she's your girl. More

by Boxerflores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad you found our team helpful at Penske Buick GMC of Cerritos. Appreciate your recommendation and we hope to see you again soon.

April 30, 2024

Courteous, friendly, quick, easy in and out service A plus ease to schedule car services More

by Gearingfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie at the service check in for GMC
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind remarks about Penske Buick GMC of Cerritos. Our team is glad that the scheduling and quality of car services met your expectations. We intend to continue this standard for all our clients.

April 30, 2024

Overall experience was great. Everyone worked with me to get the purchase done. Everything was explained well and I didn’t feel rushed. Great job! More

by xx.57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your review. It was our pleasure at Penske Buick GMC of Cerritos to ensure a pleasant, unrushed purchasing experience with clear explanations. Thank you for sharing your opinion.

April 29, 2024

Awesome and friendly staff very informative and knowledgeable answered all of my questions. They knew all about their vehicles. More

by AMANDACABRERA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando in finance , Josue Moreno, Jose Solis
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad our team could assist you at Penske Buick GMC of Cerritos. Your endorsement of our well-versed staff makes all the difference.

April 28, 2024

Stephanie, my service advisor was amazing, always checking in with me in the waiting room then getting me a ride home when my service changed. More

by KSPPASSION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear about your experience with our team at Penske Buick GMC of Cerritos. Ensuring you stay informed and comfortable is a top priority for us. Thank you!

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