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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,048 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,048 reviews

February 26, 2024

A very good car buying experience with very competent people and a pleasant comfortable showroom More

by ARALJASA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. We're glad you found our team competent and showroom comfortable during your car buying experience. Thank you for choosing us!

February 26, 2024

Camille did an AMAZING job! Her communication was excellent, and all the documentation was ready for me when I arrived. Her attention to details was perfect. Herman in finance a More

by jthomas48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Camille Soto
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

It's great to learn about your positive experience with our team at Penske Buick GMC of Cerritos, especially in procuring the documentation for your new GMC AT4 Truck. We value and appreciate hearing from satisfied customers like you. Your feedback means everything to us. Thank you!

February 23, 2024

,Clarissa was very helpful,what I loved about her was her personality that’s A+ More

by ajaime197007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and the positive note on our team. At Penske Buick GMC of Cerritos, we strive to provide customers with excellent service. Your satisfaction is important to us.

February 19, 2024

when i take my vehicle there it comes back with something broken, they don't have certified diesel mechanics More

by JPFINDUSTRIALSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Garcia
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding the condition of your vehicle upon pick up from our Service Department. Please send me an email with your preferred contact information to discuss this further. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

February 18, 2024

Stephanie Villegas was very friendly and efficient. It different that a long time to complete the service. More

by YMCNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for choosing Penske Buick GMC of Cerritos. We are pleased to know that you enjoyed a friendly and efficient experience with our Service Team. If you have any other feedback, let us know.

February 17, 2024

The process was smooth, only negative thing I have to say is not being able to drive with my truck right away having to come back and pick it up. More

by bagonzalez112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your review. We appreciate your patronage and are glad we could provide a smooth visit for you. If there is anything else you need or would like to discuss, please feel free to contact us at Penske Buick GMC of Cerritos.

February 15, 2024

Everyone was extremely helpful. I did not wait long, and was updated every step of the way. More

by Kelseyspiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback. It's wonderful to know Penske Buick GMC of Cerritos was able to provide you an efficient, helpful service experience. Thank you for sharing that with us and other customers.

February 14, 2024

Alex the the saleman that I worked with was very accomadating. I called him and stated that I wanted to do the majoity of the deal over the phone, which we did. I don't enjoy sitting at a dealersh More

by KBOOKHARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. Our team always ensures a smooth phone-to-dealership dealership experience so you can get back on the road quickly. Thanks for pointing this out.

February 14, 2024

Amazing experience everyone I encountered was very kind and helpful. I walked away a happy customer! More

by ANNETTEROBERTSON23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel , Josue Moreno, Camille Soto
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We're gratified to hear about your positive interaction at Penske Buick GMC of Cerritos. We appreciate the high rating and we're glad you left satisfied with our service.

February 10, 2024

Flexible appointments. Quick service. Friendly workers. I'll be back for my truck's next maintenance. More

by Jason.m.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service check-in staff
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Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your review at Penske Buick GMC of Cerritos. It's great to know you found our appointments flexible, service prompt, and workers friendly. Our team awaits your truck's next maintenance kindly.

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