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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,048 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,048 reviews

February 10, 2024

The staff at Penske Cerritos was friendly and helpful. The whole experience couldn’t have gone any smoother. More

by Penske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback about the team's friendliness and efficiency. Penske Buick GMC of Cerritos strives to assure you receive smooth service at all outings with us, so we're glad it paid off here. Thanks for choosing our brand.

February 10, 2024

Very friendly, when I arrived I was approached by the staff in a very respectful manner, Jose is the name of the salesman who gave me all the information that I needed without putting any pressure on me… More

by jramos_hcw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad that our team, especially your salesman, made you feel respected at Penske Buick GMC of Cerritos. We are happy to provide pressure-free information for all our valued customers like you. Thanks for the review!

February 09, 2024

Donald Moreno was very helpful and acknowledged me right away! Also he found the needed parts for my older car! More

by SAJEVAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

It's encouraging to hear about your positive experience with our team at Penske Buick GMC of Cerritos. Providing necessary parts for older cars is part of what we do best. Your feedback means a lot.

February 07, 2024

The people at Penske Buick GMC of Cerritos are honest with there customers. The service department is very helpful. More

by Ooortiz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephani in service
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your recognition of our honesty and the helpfulness of our service department at Penske Buick GMC of Cerritos. Thanks for sharing.

February 06, 2024

Service to the public is pretty much the same we encounter in other dealerships with common courtesy and willingness to help the customer More

by TERRAZASJAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for acknowledging the team's courteous manners and helpful nature at Penske Buick GMC of Cerritos. It is our priority to exhibit these characteristics to all customers who visit us.

February 05, 2024

I took my vehicle in twice this past month for service and for an issue I was experiencing while driving. Donald assisted me on my 1st visit and was very informative of what needed to be done to keep my v More

by JVASQUEZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno, Stephanie Villegas
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your appreciation. At Penske Buick GMC of Cerritos, we are delighted to hear about your positive experiences with our team during visits. Your ongoing trust and confidence in us inspire continued dedication to excellence in service delivery.

February 05, 2024

Overall great experience as always, it was quick and easy, efficient service. Albert Valencia is always very helpful and kind. Thank you. More

by Sega_816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Services
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to know you had a positive visit at Penske Buick GMC of Cerritos. Our team is here for your every need and we appreciate your recognition of their efficiency and kindness. Your support means the world to us.

February 04, 2024

For the very first time in 3 years great and fast customer service. Thanks to Mr Moreno More

by BERTHACAMACHO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind feedback about Penske Buick GMC of Cerritos and our team's swift customer service. We’re here to serve you.

February 04, 2024

Quick, friendly and reliable service from representative. Easy to make a seevice appointment right online More

by LEXSHO09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Valencia
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your supportive review at Penske Buick GMC of Cerritos. Making the process simple and treating you right is our aim, so it's really positive to hear you recognized this during your recent service appointment.

February 04, 2024

5 minutes after leaving service tire blew-out on the freeway. When I called service dept. to see what happened they said it was not their problem and wouldn't help me, although I was down the street fr More

by Sandra V
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald
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