Penske Buick GMC Of Cerritos

Albert Valencia is the best. courteous and professional and very advising on your vehicle.have been coming to you from day one.thx . courteous and professional and very advising on your vehicle.have been coming to you from day one.thx . More

After booking my appointment, I called to confirm availability of a shuttle. When I was called by the dealership to confirm my appointment, I again confirmed availability of a shuttle. When I dropp availability of a shuttle. When I was called by the dealership to confirm my appointment, I again confirmed availability of a shuttle. When I dropped my car off, I was told there was no shuttle. I had to arrange transportation last minute. I don't mind that there isn't a shuttle available. I could have arranged for alternate transportation ahead of time. But because I was misled or lied to, this cost me 2+ hours of a busy work day, where I had to postpone or cancel multiple work appointments. Highly disappointed, and definitely won't be returning. More

Great service great deal and nice people . Helped me with my new truck. Highly recommended Helped me with my new truck. Highly recommended More

From start to finish I was beyond pleased. A great team makes the experience even that much better. Look to refer anyone your way! A great team makes the experience even that much better. Look to refer anyone your way! More

They were fair and speedy. Gave me a coupon when I asked for one. Thank you! Gave me a coupon when I asked for one. Thank you! More

A very pleasant experience. Instead of being "mobbed" by various individuals at the git go (my experience elsewhere), Anthony took on the role, took us to where all the GMC Cany Instead of being "mobbed" by various individuals at the git go (my experience elsewhere), Anthony took on the role, took us to where all the GMC Canyons were located (didn't have to wait for staff to bring cars to me) and ushered us right through to the end with clear experience and each detail which were important to me was addressed (e.g., how we could get running boards added) as we went along. I never felt "pressured" (which is often typical at dealerships). Despite the very busy circumstances of the end of year (lots of customers) Anthony was able to keep us moving through to finance - and when we were leaving took as much time as necessary to show me key features of my new purchase (and integrated my phone for me without my asking - a task that would have taken me considerable time since I would have had to go online to access an owner's manual which no longer come with the vehicle). I left with all of the important info understood (not typical for me). Not a twinge of buyer's remorse. The truck is perfect for my needs, and is a dream to drive. Thanks. More

From my first phone call until I drove off in my new GMC truck. They were all great. Very helpful, professional and made me feel comfortable about the purchase. truck. They were all great. Very helpful, professional and made me feel comfortable about the purchase. More