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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,053 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,053 Reviews of Penske Buick GMC Of Cerritos

May 16, 2025

They took my car right in at my appointment time and it was completed within an hour More

by mawmawnator01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 16, 2025 -

Penske Buick GMC Of Cerritos responded

Thanks for sharing your experience with us at Penske Buick GMC of Cerritos. We appreciate it.

May 12, 2025

My experience with Clarissa and the Penske Cerritos team was amazing. They were very helpful, understanding, and extremely hard working to get my a deal! They are truly eager to help! More

by fd10duenas
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio
May 12, 2025 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about our team at Penske Buick GMC of Cerritos. It's great to hear they were able to provide you with helpful and understanding service. Thank you for the wonderful feedback.

May 11, 2025

They're very helpful to the client. They will help you as they can. Good. More

by balneg.charito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Valerie
May 12, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent experience with our team here at Penske Buick GMC of Cerritos. It's great to read that you found our team to be very helpful. I would, however, like the opportunity to discuss any additional feedback you may have and the rating you've assigned us. Please reach out to me directly. I look forward to hearing from you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

May 11, 2025

GREAT EXPERIENCE. Alejandro was really helpful during the transaction. He took the time to explain everything. More

by hweston0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad to hear you had a great experience with our team at Penske Buick GMC of Cerritos. Thank you for sharing this kind feedback.

May 11, 2025

Excellent attention to needs, I will likely return and will surely recommend, I’m happy with the customer service More

by Manuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words and recommendation. Thanks for choosing Penske Buick GMC of Cerritos!

May 09, 2025

After my transmission was replaced, my entire truck raddles and my engine light is on. More

by jma310pedro
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Anthony
May 12, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the transmission replacement completed on your truck and its condition afterward. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

May 09, 2025

Wonderful Dealership! Everyone is super nice and helpful. Very good pricing and service never takes too long! I always leaving feeling like I brought a brand new car. Exce More

by SAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
May 09, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words. We're pleased to know our team provided such a positive experience at Penske Buick GMC of Cerritos.

May 09, 2025

Wonderful Dealership! Everyone is super nice and helpful. Very good pricing and service never takes too long! I always leaving feeling like I brought a brand new car. Exce More

by SAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
May 09, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words and support. It's great to hear about your experience with Penske Buick GMC of Cerritos. We wish you all the best.

May 07, 2025

They have an excellent sales team. They help you out the best they can so you can leave happy with a new vehicle. More

by junior.razo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
May 07, 2025

I was advised to fix things that weren’t the problem when I return with the same issue I was told something else that should’ve been seen the first time. When I decided to leave I reviewed the suggestions an More

by 4LEOSHAY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people
May 09, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your overall experience with our Service Team regarding the service recommendations provided to you and the level of customer service you received. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

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