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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,049 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,049 Reviews of Penske Buick GMC Of Cerritos

August 14, 2024

Camille was amazing, I have bought lots of vehicles and this is by far the best experience ever! She is an asset to this dealer! A lot of sales people could learn alot from her! More

by john@mark-v.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Aug 21, 2024 -

Penske Buick GMC Of Cerritos responded

Great to hear you had such a wonderful experience with our team at Penske Buick GMC of Cerritos. Thanks for your kind words and take care.

August 14, 2024

Called to see if my vehicle was ready for pick up and was told that Donald was busy, after waiting an hour for a call back i finally went to the dealership, walked up to Donald saw him on his phone laughing More

by BELL.DARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald
August 13, 2024

Camille was absolutely amazing. She was patient, professional, kind, and knowledgeable. She helped make the whole process easy. More

by LGARCIA3229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Camille Soto
Aug 20, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear that you had such a great experience with our team at Penske Buick GMC of Cerritos. We strive to provide top-notch service, and it's good to know we succeeded. Have a wonderful day!

August 13, 2024

They took the time and help me get the best value possible on the Sierra. More

by DAVIDCRUZ0207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Matthew Stein
Aug 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about Penske Buick GMC of Cerritos. It's great to hear our team was able to help you find the best value on your Sierra. Enjoy driving it!

August 12, 2024

I was very pleased with personal and financial advisors , very professional . Salesperson was very paciente with us ,like that More

by clopez5161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Aug 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for recognizing our team at Penske Buick GMC of Cerritos. We're glad you had a good experience with their professionalism and patience.

August 12, 2024

Local 250's experience w/Penske started off well but now has faltered. One of their diagnostics was way off, $8800.00 proposal when it was actually a $600.00 transmission flush. More

by TOM.MORTON0
Recommend Dealer
No
Employees Worked With
NA
Aug 21, 2024 -

Penske Buick GMC Of Cerritos responded

Greetings, Thank you for bringing this to our attention. I would like the chance to speak with you to learn more about the diagnostics of your vehicle, particularly the difference between the proposed quote and the actual cost of a transmission flush. Can you please reach out to me directly? I appreciate your time! Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

August 12, 2024

My experience was great. Both Alex and Matt were so wonderful to work with and made it so easy and comfortable to make the transaction. It was all good! I will definitely More

by LOOMOMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Matthew Stein
Aug 12, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the kind words about our team at Penske Buick GMC of Cerritos. We're glad to hear you love your car. Wishing you many happy miles ahead!

August 12, 2024

The service was good and I got my truck back as promised. About the 20,000 mile service Thank you More

by CHRISCAMACHO228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
Aug 12, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for trusting Penske Buick GMC of Cerritos with your truck's 20,000 mile service. We wish you many more safe miles.

August 12, 2024

Everyone was very respectful and not pushy about selling me a car. Jose was very knowledgeable about the car I was looking at and was able to show me a few options. More

by varcourt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
Aug 12, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you had a positive experience with us at Penske Buick GMC of Cerritos. Our team always strives to provide helpful and respectful service. Thank you for your feedback; wishing you the best on the road ahead!

August 12, 2024

I always get great service at Cerritos Penske. Albert is very friendly, helpful and knowledgeable. More

by CMMJSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Aug 12, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for sharing your feedback. We appreciate your kind words about our team. Penske Buick GMC of Cerritos values customers like you.

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