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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

August 15, 2023

Alex and his team made the whole truck process very easy! I would recommend Penske to anyone looking to purchase a vehicle! Love my new truck! More

by Khannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Josue Moreno, Matthew Stein
Aug 16, 2023 -

Penske Buick GMC Of Cerritos responded

Congratulations on your new truck and our Sales Team is so proud to have made your process very easy. Thank you for choosing Penske Buick GMC of Cerritos and your kind recommendation is greatly appreciated, Khannon. We are so pleased you love your new purchase and we happily invite you to come back and see us again.

August 13, 2023

I Took my truck for service tell me a time I was going to get it it was right on the dot More

by HDEZALEX69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we're glad you're happy with the way our Service Team was accurate with timing. Thank you so much for leaving us this positive review, we appreciate your business at Penske Buick GMC of Cerritos. Have a wonderful day.

August 13, 2023

I am sorry I am not sure who Christina is. Maybe my husband had an interaction with her otherwise we would’ve probably given her five stars also. Thank you for the awesome experience and great More

by KELLYORR17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Aug 14, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we appreciate you writing us this phenomenal 5-star review. It makes us so happy to know that you and your husband had a great experience while working with our staff. Thank you for being one of our valued guests here at Penske Buick GMC of Cerritos and if there is anything else that you need from us, please feel free to reach out. Take care.

August 13, 2023

Clarissa Vargas really delivered what my husband asked for 2024 GMC Sierra 2500 ; 4 months ago we had purchased a 2023 GMC Sierra so you can say we are returning customers thanks Matthew Stein for making More

by LOGONZAL07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Matthew Stein, Clarissa Vargas
Aug 14, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, congratulations on your 2024 GMC Sierra 2500! We're happy to read that our Sales Team delivered your needs two times. It is great to know that you're happy with the way we do business here at Penske Buick GMC of Cerritos. We look forward to working with you again in the future.

August 13, 2023

Very friendly staff, good customer service. I thought for a 30k services, charges where a bit expensive. Then, needed new tires too. I'm not sure $700+ is appropriate for service only but had n More

by Ava592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, can't recall their names.
Aug 16, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for sharing your feedback and positive review. It makes us proud to learn that our friendly Service Team delivered great customer service during your 30k-mile appointment. If you ever have any future needs, we are always here to help at Penske Buick GMC of Cerritos.

August 12, 2023

Anthony was extremely helpful in the purchase of our vehicle. We also want to thank Manager Matthew. The customer care that we were given Was excellent, Thank you all. More

by romot4547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Matthew Stein, Cristina Morales
Aug 12, 2023 -

Penske Buick GMC Of Cerritos responded

Congratulations on the purchase of your new vehicle and thank you for your 5-star review. We are ecstatic to know you had such a helpful experience with excellent care provided by our Sales Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Buick GMC of Cerritos.

August 12, 2023

Quick and friendly service. Accommodated late appointment and got parts right away to have me out of there sooner than expected. More

by TONY@COGOSYSTEMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie. Service.
Aug 13, 2023 -

Penske Buick GMC Of Cerritos responded

Hi Tony, thank you for your business and feedback! We are so glad that you received quick and friendly service from our Service Team at Penske Buick GMC of Cerritos, please feel free to let us know if there is anything else we can do for you.

August 11, 2023

This dealership had the warranty repair parts in-stock. They were ready for me at my appointment time. They did the repair within the stated time and the service personnel were all friendly and courteous. More

by ALAN_YOUNGKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 12, 2023 -

Penske Buick GMC Of Cerritos responded

It makes us so proud that Penske Buick GMC of Cerritos had your warranty repair parts in stock. Thank you for your trust in our friendly and courteous Service Team to have you ready for your appointment and complete your service in a timely manner. We are grateful to read you will return in the future and we are honored to have your five-star review.

August 10, 2023

very good, Bernie was very knowledgeable and explained in details whatg was done to service my car. More

by 1BOOBOO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Aug 11, 2023 -

Penske Buick GMC Of Cerritos responded

It makes us extremely proud to read that our knowledgeable Service Team was very good, and explained in detail what was being done to your vehicle. Thank you for your trust in Penske Buick GMC of Cerritos to service your car and we are grateful for your positive five-star review.

August 10, 2023

Vehicle has a campaign for recall, dealer said they would schedule me in asap, dealer still hasn’t reached out to me More

by FIGUEROA.EDUARDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Garcia, Alejandro Morales, Cristina Morales
Aug 10, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the communication you have received from our Service Team regarding a recall on your vehicle. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

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