Penske Buick GMC Of Cerritos - Service Center
Cerritos, CA
345 Reviews of Penske Buick GMC Of Cerritos - Service Center
Great service! The waiting area is comfortable which I appreciate very much! Great...Great...Great The waiting area is comfortable which I appreciate very much! Great...Great...Great More
Richard was awesome, professional & efficient. The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I nee The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I needed to talk with parts to find out if they had the parts needed for my service! Why would I do that? I don’t know what parts are needed, that’s your job to figure out. When I explained to her she said “they just make appointments.” Wrong answer. I hope this team is trained to offer additional resource/response because this response was was inappropriate. More
My advisor, Stephanie Villegas is simply the best. She made the process so easy and really went the extra mile. GREAT customer service! She made the process so easy and really went the extra mile. GREAT customer service! More
My advisor was Richard Juarez and he was excellent in explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I w explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I will return for all future maintenance. More
The GMC advisor Richard Juarez was great. Will do business again! They got my leaky transfer case actuator replaced on my 2020 GMC Sierra 2500HD Duramax. I’m ready for my next road trip!! Will do business again! They got my leaky transfer case actuator replaced on my 2020 GMC Sierra 2500HD Duramax. I’m ready for my next road trip!! More
Albert was really helpful and nice. The service was quick and painless. I am happy i came here for my service needs. I will be buying a truck from them eventually. The service was quick and painless. I am happy i came here for my service needs. I will be buying a truck from them eventually. More