Penske Buick GMC

If the choice was given, this shop should get 0 stars. They misdiagnosed my 2012 buick verano and charged me 442.23. I pick my car up and the check engine light comes right back on, ONE BLOCK from penski They misdiagnosed my 2012 buick verano and charged me 442.23. I pick my car up and the check engine light comes right back on, ONE BLOCK from penski buick. I turn right back around and they put the machine to read the code THIS time and surprise, surprise SAME CODE that I originally brought my car in for and paid for already. Now after I uber to pick my car up because Andrew said it was good and ready ( conversation recorded) thank God. I have to leave my car again and order another uber. That was on a Friday, I wait till Tuesday because I never got a call and I call, Andrew then gives me a different diagnosis again conversation recorded. Long story short I picked my car up from penske buick because by now I ain't trusting anything they say and I drive it straight to Tom Masano where they properly fixed my car right the first time. People STAY AWAY from PENSKI BUICK if you need SERVICE! More

Excellent people amazing they seem to care about your needs and wanna help in any way they can needs and wanna help in any way they can More

Prompt response and very friendly. Made the entire process super simple. The best part... NO pressure sales tactics. The best experience I've ever had shopping for a vehicle. Made the entire process super simple. The best part... NO pressure sales tactics. The best experience I've ever had shopping for a vehicle. More

I always have a great experience at Penske! The staff are very friendly and accommodating. I have gotten my regular services completed there, body shop work, and detailing. They never disappoin The staff are very friendly and accommodating. I have gotten my regular services completed there, body shop work, and detailing. They never disappoint. More

Vehicle advertised online for $56,770. I sent them a copy of the advertised price. They tried to bump me $10,000. They said that is what we are getting. BUYER BEWARE. POOR BUSINESS I sent them a copy of the advertised price. They tried to bump me $10,000. They said that is what we are getting. BUYER BEWARE. POOR BUSINESS PRACTICE. Most of the vehicles just show MSRP. This vehicle actually showed a discount. SAME vehicle identification number. They have since changed the website. RIP OFFS!!!!!!!!!!’ Sales rep transferred me to sales manager. Left on hold for extended period of time. More

I have been taking my vehicles there for the past 10 years, even when I worked as as a service manager at another dealership. I always owned a Chevy or GMC and trusted the professionals at Geoff Penske years, even when I worked as as a service manager at another dealership. I always owned a Chevy or GMC and trusted the professionals at Geoff Penske to service my vehicles. Jeremy Wagner was a great Advisor and even better Manager. I'm not the easiest person to satisfy and work with but Jeremy has always treated me fare and stayed professional and working in customer service is not always easy to do. Paying the little extra to make sure the job gets done right is well worth it in my opinion, especially with the precious cargo that rides along with me (my family). Thank you service team for taking care of my vehicles. More

They were very friendly. The salesman was very knowledgeable and very nice. When they said they would get back to us, they did. The finance manager was courteous. I would recommend them. knowledgeable and very nice. When they said they would get back to us, they did. The finance manager was courteous. I would recommend them. More

Awesome Sales and Service I always have a great experience here whether its buying a new car or having a vehicle serviced. They care about the customer not the bottom line and I always have a great experience here whether its buying a new car or having a vehicle serviced. They care about the customer not the bottom line and it shows. 100% Recommend Geoff Penske Buick GMC More

Purchase and service ALL my vehicles here. ALWAYS receive the best deal and excellent service! Highly recommend this dealership! Victor is all willing to go the extra mile to get me into a new vehicl receive the best deal and excellent service! Highly recommend this dealership! Victor is all willing to go the extra mile to get me into a new vehicle. More

Great service! Employees are just amazing! I was greeted immediately by all the service staffs I Love coming there. Always welcomed with a smile and good coffee. Employees are just amazing! I was greeted immediately by all the service staffs I Love coming there. Always welcomed with a smile and good coffee. More