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Penske Cadillac of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
1,635 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,635 reviews

May 04, 2025

Cmmmmmmmmmmmmmmmmmmmm mlb bb b b b B b b b b B b b b b b More

by jcarrillo314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
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May 03, 2025

I dropped my car without an appointment and Robert checked me in with no problem. My car was diagnosed and fixed within a reasonable timeframe. More

by KELLI.DOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

It was easy to get appointment for service needs. Nice customer service. Waiting area clean and having water/ coffee for clients More

by tran.thysuz12
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cesar
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May 03, 2025

Penske Cadillac of South Bay provided me exceptional, courteous, prompt, knowledgeable, and personalized customer service experience. More

by CA5390
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Reggie Shelton (5 Stars)
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May 01, 2025

Fast reliable service. Robert did a wonderful informing me on what to expect as far as wait time and the scope of service. More

by Matt.shook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

Unfortunately, warranty work needed to be performed on my 24 Encore GX. The essential part needed to be ordered and was not delivered on Friday. Reggie Shelton, Assistant Service Manager, informed me that More

by GWEMMOY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
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April 30, 2025

My service advisor, Javier Garcia, was very professional and courteous. I am pleased with the overall experience. More

by shannoncabrera
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier Garcia
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April 30, 2025

Mikey was very very helpful and he is the best. Recommend him a dm this dealer 100000 percent. More

by jackyflores45
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Recommend Dealer
Yes
Employees Worked With
Mikey Nguyen
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April 30, 2025

Mikey was helpful and he was the best. Recommend this dealer and Mikey 100000 percent.. More

by jackyflores45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey Nguyen
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April 29, 2025

Diagnostic price of the a/c was not told to me upfront. I was given the price after the diagnostic was completed. More

by AIRCOAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
reggie
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