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Penske Cadillac of South Bay

Torrance, CA

4.6
1,642 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,642 Reviews of Penske Cadillac of South Bay

April 02, 2025

I am very happy with my advisor Reggie Shelton, he always helps me in anyway he can More

by HARTLEYR350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to hear you’re pleased with the service provided by our advisor at Penske Cadillac of South Bay. Your satisfaction is important to us.

April 01, 2025

It took long time. My car is a brand new one.. Already had a problem??? So Sad!! But Efrain,my service guy Is the best. More

by drjeremychoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for taking the time to share your review and feedback. We appreciate your high praise for our Service Team. If you have any further questions, please feel free to reach out to us at Penske Cadillac of South Bay.

April 01, 2025

As usual, a wonderful experience at Penske Cadillac. Robert Wright is a wonderful customer service coordinator. Will return and refer them to my friends. They let you know as soon as your car is ready More

by DNLCHAMBERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Our team at Penske Cadillac of South Bay appreciates your loyalty and kind words. We’re happy to hear the service and checkout process met your expectations.

March 31, 2025

Javier was very helpful dumped right on my problem and got my car in two days earlier than scheduled More

by poindexter866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert, Betty Davis, Elmedin Spaho, Bob Uchida
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we’re pleased our team was able to quickly address your questions and complete your service ahead of schedule. Thank you for sharing your experience.

March 30, 2025

Nice dealership, Dino is fantastic, easy to work with, I would definitely recommend him to my friends. More

by motti
Recommend Dealer
Yes
Employees Worked With
Dino
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for recommending Penske Cadillac of South Bay. We’re glad to hear your experience was easy and positive.

March 29, 2025

Good experience overall, sales person was thorough and able to work with me. Sales manager that closed the deal was great. More

by JTANGEN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re pleased to hear that both our Sales Team and Sales Manager provided thorough and supportive assistance during your visit to Penske Cadillac of South Bay. Thank you for sharing your experience.

March 29, 2025

I was able to get an appointment to get my car serviced, the wait was a little long, but they gave me a rental car when I had to leave. More

by MORRISTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we strive to make scheduling service appointments quick and convenient. We’re glad you were able to get your car serviced.

March 29, 2025

Michael was great! He really went above and beyond to get me exactly what I wanted and I truly appreciate it. More

by Tiara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your recognition of our team’s efforts at Penske Cadillac of South Bay to meet your needs. Thank you for sharing your experience.

March 28, 2025

Efrain was amazing! He went above and beyond to take care of us. We had a screw in the tire of our 2025 Escalade, and because the tires are a newer 24' and not the usual More

by Terrilfranklin58
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad our team at Penske Cadillac of South Bay could assist you promptly with your tire while you were visiting. Thank you for sharing your experience.

March 28, 2025

The service adviser is very professional and the Shope is clean and organized very good More

by Yohanneskidane27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your positive comments about the professionalism of our Service Advisors and the condition of our facility at Penske Cadillac of South Bay. We appreciate your feedback.

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