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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,168 Reviews

1,168 Reviews of Penske Cadillac of South Bay - Service Center

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May 27, 2023

When it comes to servicing my car , it is great to have experts who are also reliable and trustworthy More

by BAYEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
May 27, 2023

Professional and courteous as usual. I feel confident that Penske will take care of my vehicle. More

by RDAIGLE1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Members not listed
May 26, 2023

It’s a pleasure to have Efrain assist me with the communication and details of the services done to my car. He’s very kind personable and a great listener. Customer service is very important. It keep More

by DJLUPIZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You guys need to bring the shuttles back to transport locally when needed. This will inhance to quality customer service , Haroutioun Boyadjian, Reynaldo Gonzalez, Caddy Munteanu
May 26, 2023

Robert has great follow though and reruns my calls promptly. He is accommodating and keeps His appointment schedule with me. I do lá the cover/ tea bar while waiting for my car yo be serviced. More

by SUSIEBOSSLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Betty!
May 25, 2023

I like this dealership, but please explain to me how $168 in parts translates to a $1200 bill? The markup on labor is insane. Dealership I like you, but I gotta go! Sales reps, you guys are awesome. This More

by SIXFOOTBEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
May 25, 2023

Marlene is the absolute best. Her honesty and demeanor were very calming. She is the consummate people person. More

by Agentross21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
May 24, 2023

Reggie Shelton is the only reason that I come to Penkse. I live in Pacific Palisades. He is the best and I would not go anywhere else. He is always plesant, helpful, trustworthy, kind, and thorough. His fol More

by COFIESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Professional, quick fast efficient no gimmicks the best service better than most other car dealers More

by GOMEJZ1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efran Guerrero
May 24, 2023

Efrim is a wonderful service rep. He always listen and see to it that your car is serviced accordingly. Betty is also the best sales rep More

by DIVA_33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Guerro, Javier
May 23, 2023

Very professional and took the time to go over all options at the best cost More

by DONTAYPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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