Penske Cadillac of South Bay - Service Center

Excellent car and very good first time oil change with exceptional and outstanding customer service. exceptional and outstanding customer service. More

My service manager, Maria was exceptional. I am a new customer of Penske Cadillac of South Bay and Maria took extra time to get to know me and my concerns about my car. She was professional, I am a new customer of Penske Cadillac of South Bay and Maria took extra time to get to know me and my concerns about my car. She was professional, friendly, and extremely well knowledgeable.. My car is running much better. I will return for future service needs. Thank you Maria More

The service I received at Penske Cadillac’s service department was exceptional, thanks to the outstanding service provided by Reggie, as usual. department was exceptional, thanks to the outstanding service provided by Reggie, as usual. More

I value the exceptional customer service and Marlene was very personable. To top it off I received a free car wash. Thanks very personable. To top it off I received a free car wash. Thanks More

Waited 2 hours and no service even though I had an appointment. Had to leave as I had to go to work. appointment. Had to leave as I had to go to work. More

My service advisor Reggie is always dependable. Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner More

I was disrespected, not treated with no compassion or care. My time there was Nightmarish care. My time there was Nightmarish More

Very Helpful, Worked out a mutually beneficial deal. Thanks for the effort and follow ups. Michael Thanks for the effort and follow ups. Michael More

Professional and friendly. Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and got me an appointment right away. The only negative thing I found is their customer lounge seating. It is horribly in need of new chairs. Currently, the seating is so uncomfortable and low to the ground, that you almost fall into the chairs and when you try to stand up, that is a whole new issue. I finally struggled to the point where I went and sat in the other waiting area with cafeteria-style seating. I witnessed customer after customer also having the same stress and trouble sitting in the seats and later trying to stand back up. More

Excellent service provided by Efran Vehicle was serviced and ready when promised Online payment made the experience even better and ready when promised Online payment made the experience even better More