Penske Cadillac of South Bay - Service Center
Torrance, CA
766 Reviews of Penske Cadillac of South Bay - Service Center
Service was for an oil change. I asked service rep to make sure they filled with the proper amount of oil. The last service seemed like the oil was a little low. I checked at 50% r I asked service rep to make sure they filled with the proper amount of oil. The last service seemed like the oil was a little low. I checked at 50% remaining mileage to next oil service and had to add oil? Truck is a 2017 with only has 48,000 low miles and doesn’t burn oil. I’m keeping g an eye on it for now. More
When booking service for my vehicle online I was misled. Had to pay for a rental car although I made request for a loaner. Unfortunately my car was out of service which increased my expense not to include p Had to pay for a rental car although I made request for a loaner. Unfortunately my car was out of service which increased my expense not to include pricing for service. More
Always pleasant and professional. Job done perfectly. Don’t have to worry about dissatisfaction with the job. Job done perfectly. Don’t have to worry about dissatisfaction with the job. More
Robert was very professional and courteous. He took the time to listen and addressed of my issues and concerns. He took the time to listen and addressed of my issues and concerns. More
I had Great service. My appointment was on time. Very satisfied. Vicky was very nice. My appointment was on time. Very satisfied. Vicky was very nice. More
Great attention/ fast and comparative loaner/smooth process./ car was clean and people were freindly. process./ car was clean and people were freindly. More
I purchased my SRX from this dealership in 2015. I have always kept the preventive maintenance requirements thru this dealership.They do a fantastic job. Their Personnel are very knowledgeable and c I have always kept the preventive maintenance requirements thru this dealership.They do a fantastic job. Their Personnel are very knowledgeable and conduct themselves in a professional manner. More
the mechanic never check my car accurately. they gave me a too high estimate for labor and part. I went to a regular mechanic and charged me for part and labor 235.00 instead of 5000.00 that th they gave me a too high estimate for labor and part. I went to a regular mechanic and charged me for part and labor 235.00 instead of 5000.00 that the dealer was asking me. what a shame. be careful people!! More
Reggie did it again! No matter what kind of horror that my trouble becomes Reggie makes the rough problem smooth with his attentiveness and ability to cate for me. It wou No matter what kind of horror that my trouble becomes Reggie makes the rough problem smooth with his attentiveness and ability to cate for me. It would take too many words to explain what he did but they better not lose him. Thanks again Reggie! More
mechanics never inspected my car accurately and give me a wrong estimate and high cost. I took my car to a regular mechanic and spent 235.00 with part and labor instead of 5000.00 that the dealer was asking wrong estimate and high cost. I took my car to a regular mechanic and spent 235.00 with part and labor instead of 5000.00 that the dealer was asking me. what a shame. Be careful people!!. More