Penske Cadillac of South Bay - Service Center

My car that is 2025 cadilac ct5 with 6000 miles went in for a 1st oil change. Got it back and on the way home got error reading. Took car back and it was in shop for 14 days. Service advisor was good. Se for a 1st oil change. Got it back and on the way home got error reading. Took car back and it was in shop for 14 days. Service advisor was good. Service manager tony was no help. It really sad thatbi will never go back to this dealer. I will take my business elsewhere with better customer service.. More

They were very helpful in getting our car in as we were on vacation. They had someone look at it right away. on vacation. They had someone look at it right away. More

THE SERVICE CENTER IS THE BEST PART OF PENSKE CADILAC I THINK IT IS PEOPLE WHO MAKES THE DIFFERENCE THINK IT IS PEOPLE WHO MAKES THE DIFFERENCE More

Vikki provided top notch service! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! More

The customer service was perfect. Very fast and reliable. Good communication throughout. Tony and Javier did an amazing good 👏👍 Very fast and reliable. Good communication throughout. Tony and Javier did an amazing good 👏👍 More

Took a while to get my item when ordered, but was installed in no time at all. Great service, will return again. Lovely customer Service. installed in no time at all. Great service, will return again. Lovely customer Service. More

Reggie is honest, quick and helpful. Thanks for the help. Have nothing else to say. This minimum wording is not cool! 😂 Thanks for the help. Have nothing else to say. This minimum wording is not cool! 😂 More

Timely check in, friendly staff, timely service, and gave a good wash. Need three more words… a good wash. Need three more words… More

Amazing service! My car looks great every time I leave there and I know the work is done well; never a problem. My car looks great every time I leave there and I know the work is done well; never a problem. More

I always get excellent service when I am at the dealship. They had my car ready in a very timely manner. Check in was quick and check out was quick. They had my car ready in a very timely manner. Check in was quick and check out was quick. More