Penske Cadillac of South Bay - Service Center

I buy a new truck every 4 years. After the poor experience with service I will still purchase a new truck, but just not from Penske Cadillac South Bay. Service dropped the ball NO After the poor experience with service I will still purchase a new truck, but just not from Penske Cadillac South Bay. Service dropped the ball NOT taking care of the customer. More

I stopped by Penske without an appointment because a light came on that there was a problem with my left front tire. Robert Wright, as always, was very helpful and had my tires and systems completely c light came on that there was a problem with my left front tire. Robert Wright, as always, was very helpful and had my tires and systems completely checked out. He is the BEST! More

I am very happy with my advisor Reggie Shelton, he always helps me in anyway he can helps me in anyway he can More

Outstanding service. The assistant service manager ,Reggie Shelton, is the key to the outstanding service at Penske. He is able to explain to me, in terms I can underst The assistant service manager ,Reggie Shelton, is the key to the outstanding service at Penske. He is able to explain to me, in terms I can understand, what/why/how my car needs to have specific service or repair. When I bring my car to Penske I know the service will be done right the first time. More

As usual, a wonderful experience at Penske Cadillac. Robert Wright is a wonderful customer service coordinator. Will return and refer them to my friends. They let you know as soon as your car is ready Robert Wright is a wonderful customer service coordinator. Will return and refer them to my friends. They let you know as soon as your car is ready and make the check out experience easy and very pleasant. More

It took long time. My car is a brand new one.. Already had a problem??? So Sad!! But Efrain,my service guy Is the best. My car is a brand new one.. Already had a problem??? So Sad!! But Efrain,my service guy Is the best. More

Javier was very helpful dumped right on my problem and got my car in two days earlier than scheduled got my car in two days earlier than scheduled More

Nice dealership, Dino is fantastic, easy to work with, I would definitely recommend him to my friends. would definitely recommend him to my friends. More

I was able to get an appointment to get my car serviced, the wait was a little long, but they gave me a rental car when I had to leave. the wait was a little long, but they gave me a rental car when I had to leave. More

The service adviser is very professional and the Shope is clean and organized very good clean and organized very good More