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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,167 Reviews

1,167 Reviews of Penske Cadillac of South Bay - Service Center

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February 29, 2024

Excellent service and advice. Thank you! I've always been treated right here! Reggie is the best. More

by PTOOMEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
February 28, 2024

I’m am wondering why I didn’t get a cargo cover with my purchase More

by DCB7695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caddy and Daniel
February 28, 2024

Maria was friendly and thorough with her communication. Her customer service was solid. She made my experience quick and easy. More

by Theemeoh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
February 27, 2024

Robert was great. Efficient, honest, and made me feel comfortable with the process and worked very well with my wife who is often intimidated by service people. If the More

by JKSHELTON73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

Great attitude, Marlene Bobrowsky provides wonderful customer service. Unfortunately the issue with my vehicle has required 3 visits to date for the same issue (water leak in the cab of my 2022 GMC Cany More

by ROYLK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Bobrowsky
February 24, 2024

Service is excellent there. Robert Wright is the best. Customer service rep there. All work done, efficiently and on time. More

by ANDERSON3706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Reggie Shelton and his team provided expert care and support in handling my service needs. More

by Geno Dozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton (Service Advisor)
February 23, 2024

You guys are the greatest , I'm glad I went and bought my car from pensky More

by ladycorvette1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Efrain Guerrero, in the Service Dept. , was extremely helpful and kept me up to date on the progress of my repair as soon as the technician diagnosed the problem. Totally refreshing when More

by RETTBERG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
February 22, 2024

Everything was easy from drop off to pick up. Everyone was friendly and helpful. The ease of getting rental was wonderful. More

by Ginapaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and Javier
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