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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,164 Reviews

1,164 Reviews of Penske Cadillac of South Bay - Service Center

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February 02, 2024

Maria was professional and courteous. She got my car in and out in a timely matter. More

by WMARTINEZ747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Hernandez
February 02, 2024

Deader ship has a great reputation! Service rep Robert is the BEST !! He was handle all my cars for years!! If he ever left to another deal ship ,I would follow him! He is your best More

by GGHALVORSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Very good customer service. ....Efrain is the best, I was happy with the service Thank You More

by LDCOUSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
February 01, 2024

Very pleased with Efrain’s customer service and updates throughout my trucks service at your dealership. Definitely will be returning. More

by Csr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
February 01, 2024

No loaner car, even though it’s an option on the Internet. Call me to tell me they had to change my appointment time but didn’t tell me they don’t have a loaner car for me. Also spilled some white f More

by Zolagripworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
February 01, 2024

Service Rep Mr. Reggie Sheldon . . .Excellent Customer Service.and attention to wait time required by customers. More

by PRTAISHO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Reggie Sheldon
January 31, 2024

Excellent service! I was helped from very efficient service workers Maria and Efrain. I will highly recommend Penske . More

by JGIARRAT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Awesome staff and great technology during write up process with the iPads . I was very impressed More

by thomas.thormodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Marlene very helpful and competent! My fav service person!! An outstanding employee. Very knowledgable and easy to work with! More

by CRLUCLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
January 31, 2024

Dino was really sweet and informative. He really did an amazing job explaining all the updates More

by KENDRA_Y_MOBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino, Haroutioun Boyadjian
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