Penske Cadillac of South Bay - Service Center
Torrance, CA
1,163 Reviews of Penske Cadillac of South Bay - Service Center
Like always the job was done. I got a rental car and went home until it was finished. I got a rental car and went home until it was finished. More
Hello there, I honestly don't like to right bad reviews but this dealership car service is not the best. Even i was trying to make an upgrade but sales guy have not time to explain deals. Unfortunately! but this dealership car service is not the best. Even i was trying to make an upgrade but sales guy have not time to explain deals. Unfortunately! More
The agent was great. He did a great job at letting me know about the specials and The things I need to do to repair on my car He did a great job at letting me know about the specials and The things I need to do to repair on my car More
Service was great. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. More
The agent was very thoughtful. and made recommendations on something else that made sense. I sat in the waiting area and waited on my car. Was able to use the wifi to work. Got a and made recommendations on something else that made sense. I sat in the waiting area and waited on my car. Was able to use the wifi to work. Got a nice complimentary car wash. Made it easy to pay. Love the service More
Overall a pleasant experience. Efran was courteous, knowledgeable and returned my text promptly. He’s an asset to your dealership, will be returning for reasons stated above. Efran was courteous, knowledgeable and returned my text promptly. He’s an asset to your dealership, will be returning for reasons stated above. CON: My floor mats were missing. I brought this to the attention of the person that brought out the car. He seemed bothered that I asked him and mumbled, check the back and walked away. Not an asset to your dealership More
Had an eight o’clock appointment. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. More