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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,746 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,746 reviews

August 10, 2023

Previous experience with other dealerships, they would was vehicle after service and are more kind and friendly. More

by PATTYLOVE6107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about vehicle washing and your overall experience with our Service Team here at Penske Chevrolet of Cerritos. Would you mind reaching out to me directly? I look forward to speaking with you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 09, 2023

The service at Penske Chevrolet was great. John and Barun explained everything in detail. They worked with us to meet our financing needs and were very knowledgeable when answering our questi More

by rqlmeneses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our knowledgeable Sales Team explained everything in detail and met your financial needs. Your business is valued and we look forward to seeing you again at Penske Chevrolet of Cerritos.

August 08, 2023

The were very welcoming with open arms all staff acknowledged you when they approached your while in there presence I felt very comfortable there great customer service from the staff John means was More

by dominiquehartman0309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Means,Barun Aflhamnejad,Leah Saneed
Aug 08, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the positive review and for recommending our services. We're pleased to learn that our team was welcoming and made you feel comfortable during your experience. We look forward to assisting you again at Penske Chevrolet of Cerritos.

August 08, 2023

Great,knowledgeable sales people. Lots of patience and made the car buying process smooth and easy. More

by c garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Sales Team at Penske Chevrolet of Cerritos was very patient and knowledgeable during your car buying experience. Congratulations on the new car!

August 07, 2023

The part needed took over a week to arrive and no courtesy ride. Two trips but service and employees were good. More

by CAMACHORAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of them.
Aug 08, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for sharing your feedback and positive review. Should you need anything, please don't hesitate to reach out to our Service Team at Penske Chevrolet of Cerritos.

August 07, 2023

Amir was great. We initially wanted another vehicle, but couldn't make it work pricing wise. We were about to walk, but Amir suggested we look at other cars on the l More

by laurencanary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Davidson
Aug 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello Lauren, thanks for this amazing review. It is so great to know our Sales Team was able to help you find your dream car within your budget. Come visit us again here at Penske Chevrolet of Cerritos soon!

August 07, 2023

Great job and getting warranty to cover repairs. Easy drop off and pick up with concerns. More

by JEANNIE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe in service
Aug 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this amazing review. It is so great to know your warranty covered the repairs you received. Easy and smooth assistance is always valued by our Service Team. Come see us again here at Penske Chevrolet of Cerritos for any of your future vehicle needs.

August 06, 2023

Excellent service from all the staff. From my phone inquiry up to the closing of the deal. They are all great. More

by ALVAREZHKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for making Penske Chevrolet of Cerritos a part of your day and for leaving us a wonderful five-star review. Our great Sales Team is so happy to learn that from your phone inquiry up until the closing of your deal you were provided with excellent service. We are so pleased to have your business and have an incredible day.

August 05, 2023

Service lady’s customer service skills left a lot to be desired. She was actually a bit rude and wouldn’t answer my questions. All she was focused on was her iPad. Also, the systems don’t seem to commun More

by CPDASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Lady - I do not know her name
Aug 06, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the interactions our Service Team provided you. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 04, 2023

Delivered truck on a Monday and received it back on Wed, you did a great job fast and efficient More

by james@actionfiresystems.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Aug 05, 2023 -

Penske Chevrolet Of Cerritos responded

We are so thrilled to have your great five-star review of your visit here at Penske Chevrolet of Cerritos. Thank you for your trust in our Service Team to work on your truck and have it ready for you in a timely manner. It pleases us to read that our team did a great job and provided you with fast and efficient service. Thank you for your business and we are always here to help.

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