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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,744 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,744 reviews

July 06, 2023

I enjoyed the dealership because it was very clean, the staff was friendly, and they had a section for children. More

by DEVRISHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks so much for this great review! We are so happy to know our clean facilities, friendly staff, and wide section for children made your visit great. Come see us again here at Penske Chevrolet of Cerritos!

July 05, 2023

Manager and salesman were extremely helpful and friendly making sure everything was working and we knew how to use features of the car and the app More

by TRAVELWITHSHEREE
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Sales Team was helpful and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

July 05, 2023

The service guy wrote up everything I asked him to and he also checked some other things I asked him to check, good job. More

by ROLEX24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Adrian M.
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Jul 06, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Chevrolet of Cerritos. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

July 04, 2023

After waiting 2 weeks for repair , picked up car all dusty with evident scratch in the front of the car . More

by LUPOCRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shania
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July 04, 2023

Great buying experience from sales to financing. Amir Davidson is a great sales consultant who went out of his way to find exactly what I was looking for. If you’re in the market, I definitely recom More

by gonzalesj13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Davidson ??????????, Mack Alsabbagh
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Jul 05, 2023 -

Penske Chevrolet Of Cerritos responded

We're happy our Sales Team here at Penske Chevrolet of Cerritos could provide an excellent car-buying experience. Thank you for the positive rating and review. We thank you for your recommendation. Congratulations on your new car!

July 04, 2023

I live closer to three other Chevrolet dealers, but I go out of my way to come to Penske because of Luz’s excellent customer service. More

by KARDO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz
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Jul 05, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for kindly leaving us this great five-star review of how excellent our customer service is from our amazing Service Team here at Penske Chevrolet of Cerritos. We appreciate your loyalty and your business to us.

July 04, 2023

I paid $1500 They forgot to add windshield fluid . And waited there all day . Also when I arrived : the advisor wasn’t so happy or sound with good customer service More

by SIFUENTES.SPRINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 05, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I would like to learn more about the level of customer service you received from our Service Department. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Jul 05, 2023 -

SIFUENTES.SPRINT responded

Okay he suggested that waiting wasn’t a good idea Right off the bat when I arrived And that Tires for my car weren’t available that they had to pick them up from elsewhere And then the coffee machine expired that day 6/30/23 Why do I have to buy coffee Honda and Hyundai do it for free And the gossip of the employees and sitting on top of desks Not cool not s good image

July 02, 2023

Thank you Adrian and the Penske team everything nice and smooth and we didn’t have any problems and will be waiting for our 30,000 mile check up next year! More

by GREENROOM.STUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez did an excellent job!
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Jul 04, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to leave a positive rating and review for us at Penske Chevrolet of Cerritos. We are happy our Service Team was able to assist you with a 30K check-up for your vehicle. We thank you for your business.

July 02, 2023

Very friendly , tried to move things along as quickly as possible. I didn’t give 5 stars because the interior of the car was dirty and there was a huge dent in the driver side passenger door. They agreed to More

by zair0206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
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July 02, 2023

Very clean, staff was attentive to customers. Got my questions answered and the deal done. More

by jvaldez93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Alsabbagh
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Jul 04, 2023 -

Penske Chevrolet Of Cerritos responded

We're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at Penske Chevrolet of Cerritos was very attentive and was able to provide answers to all of your questions. We hope to work with you more in the future.

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