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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
756 Reviews

756 Reviews of Penske Chevrolet Of Cerritos - Service Center

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September 15, 2024

Great service . Thank you Joseph George and team . Will recommend to friends and family . Love my car . More

by SANCHEZYESENIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph George sales person
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates the kind words. Enjoy your new car!

September 14, 2024

The service center doesn’t seem to be motivated to solve your problem. I don’t feel they fully investigated my window issue. More

by MRGTEACHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Greetings, Your feedback is important to us here at Penske Chevrolet of Cerritos and would appreciate the opportunity to speak with you to address your feedback about your recent visit with our Service Department regarding the matter of the window in your vehicle. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 13, 2024

We had a great experience with the staff at the service center. I had a no hassle experience More

by jimmy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your kind words. Happy to hear about your smooth visit with us!

September 13, 2024

Great dealership and great sales team, got a great deal on a nice car, would definitely recommend them. More

by ajamal2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abed Aljaleel Tabaa
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Sep 18, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your recommendation. Enjoy your new car and take care.

September 13, 2024

Shania is the absolute best! She communicates effectively and assists with all my needs. Thank you so much Shania! I will always return to her. More

by Marlenarcampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your kind words about our team at Penske Chevrolet of Cerritos. I'm glad to hear that you had a great experience.

September 13, 2024

When I come home from the dealership and realize i didn’t bring my coupon for 40.00 off. Your crew should have provided this long term customer with that discount. More

by BHAMSURF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback about your recent visit to our Service Department regarding the acknowledgment of a coupon. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 12, 2024

The service representative was not helpful and the safety light is still on, according to the rep it would stay on. More

by AEDE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback regarding your latest experience with our Service Department, specifically about the customer service you received and the issue with the safety light activation in your vehicle. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 12, 2024

David was great helping us and we had the issue on the seat fixed. Thank you David and team. More

by NORMAE.LARIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 18, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear our team could help with your seat issue. Thank you for choosing Penske Chevrolet of Cerritos.

September 06, 2024

I Had an appointment, was out quickly-less than estimated time of an hour and a half was alittle over an hour which was nice since long commute-loyal customer More

by ADRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Sep 16, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We appreciate your loyalty to Penske Chevrolet of Cerritos!

September 01, 2024

Customer service was great, didn't have an appointment and still took my car to get serviced. Was given a time my car would be ready and was done ealier than expected. More

by RAYMONDREZAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Sep 12, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your review. We’re glad Penske Chevrolet of Cerritos could assist and finish the service ahead of schedule.

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