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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
530 Reviews

530 Reviews of Penske Chevrolet Of Cerritos - Service Center

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April 29, 2024

George Orozco was very friendly, helpful & made sure he answered everything we asked. Then when bought our vehicle, he set up the OnStar. Also, all the employees we ran into were very friendly. More

by RAGAMUFFIN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Orozco(Sales) & Richard from Service area
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear about your positive experience with our team at Penske Chevrolet of Cerritos. It's great that the OnStar setup went smoothly for your vehicle purchase. Thank you for selecting us.

April 29, 2024

Great array of vehicles to choose from, conveniently located and always with a welcoming atmosphere. More

by EVELYN9353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerammy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind feedback. It's great to hear that Penske Chevrolet of Cerritos' vehicle range and location met your needs. Thank you for noticing our welcoming environment too.

April 28, 2024

Richard in the service department took exceptionally great care in the completion of the Cilajet paint protection program, which was coordinated by Anthony, my sales person. He accepted the car at the More

by EASTCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback greatly. Knowing that our team provided excellent service in coordinating the Cilajet paint protection program and detailing process for your car at Penske Chevrolet of Cerritos is gratifying. We value your trust in us.

April 28, 2024

always happy with the service & personnel we deal with. They are courteous & helpful & very quick to get the service done & keep me informed More

by KNITCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We greatly appreciate your feedback. Our team at Penske Chevrolet of Cerritos prides itself on prompt, friendly service. We're glad to see it reflected in your review.

April 26, 2024

Adrian is great. Very helpful and attentive. Always professional and gets me in and out as fast as possible. More

by WHAMBELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

At Penske Chevrolet of Cerritos, we value your 5-star rating. We're glad to hear about your positive experience with our team. Thank you for choosing us!

April 26, 2024

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok on More

by CPONCE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
April 25, 2024

I was treated with dignity and respect which I hold the service department with gratitude More

by G575283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barns
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

Your kind words are appreciated. We're glad that our service department at Penske Chevrolet of Cerritos was able to provide such a dignified and respectful experience.

April 25, 2024

Service advisor would give me no updates and when I got my truck back I had a scratch on my truck that wasn’t there before I took it in. Wouldn’t recommend More

by Steven E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shania
April 24, 2024

Great Sales Team will be back to purchase another vehical and love the car teamwork More

by clintonbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We at Penske Chevrolet of Cerritos appreciate your positive feedback. It’s good to know our sales team met your expectations and you are enjoying the car. Thank you for choosing us.

April 23, 2024

Aggressive sales: I was assured verbally my initial credit check would be a soft check, and it wasn't. I had buyer's remorse and could not speak to a manager like I was told via phone. Once stuck with More

by OFFCORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicola Alhersh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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