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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
543 Reviews

543 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 07, 2024

The service here is ON POINT! Can’t say how fast and friendly Shania and the team took care of my needs! Thanks Shania! More

by Volt2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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May 07, 2024 -

Penske Chevrolet Of Cerritos responded

We value your feedback at Penske Chevrolet of Cerritos. We're pleased the fast, friendly service from our team met your needs. Thank you for choosing us.

Helpful
May 06, 2024

Great dealership and great service. Always treated well and in a timely manner. I usually go in on Saturday because that's a day I have off. More

by CYBORGNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, David canche
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May 06, 2024 -

Penske Chevrolet Of Cerritos responded

We are pleased to hear that you value your experiences at Penske Chevrolet of Cerritos. Your satisfaction on Saturdays, with our dealership and service, really matters to us. Thank you for sharing your thoughts kindly.

Helpful
May 05, 2024

I again worked with Service Advisor Shania Barnes and Corvette Tech Zack Tuttle whose work and pride of workmanship is excellent on my 2009 Corvette as always. The repair work was perfect and I've put on More

by neoshiro66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes, Zack Tuttle
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May 05, 2024

Pretty good service on time and very friendly not complaining and very recommended for your car maintenance More

by GUADALUPEGUERRERO101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Penske Chevrolet Of Cerritos responded

Great to hear your car maintenance service was timely and friendly at Penske Chevrolet of Cerritos. Your recommendation means a lot to our team, thank you.

Helpful
May 05, 2024

Brand new engine replacement by service department and with 30% life left on oil with that new engine , low oil warning light comes on . Shorted me oil . Service is terrible . Misdiagnosed an issue that i More

by GSAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe cornejo
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May 06, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about an engine replacement performed by our Service Team, as well as your vehicle's oil level. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Helpful
May 04, 2024

Quick service for checking in truck and waited for car in customer lounge , they used to have complimentary water but now you have to use the vending machines More

by GALEMEJICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept- Adrian
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May 17, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your five-star review and feedback about our lounge amenities at Penske Chevrolet of Cerritos. Your experience in quick service check-ins underpins our team's commitment to efficient performance. Your observations on complimentary water will be duly noted.

Helpful
May 04, 2024

Felipe was really nice and professional and the technicians did a great job on my car! This will now be my Chevy dealer. More

by JORGEASALDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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May 04, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words. It's good to hear that our team at Penske Chevrolet of Cerritos met your service requirements effectively. Feel free to return anytime you need assistance with your Chevy vehicle.

Helpful
May 02, 2024

Felipe was very helpful listen to my concerns & issues with the car besides just the 15,000 check up & communicated everything to me over the phone & in person once the service was complete. He address e More

by gavinm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
May 03, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your five-star rating and the kind words about our team at Penske Chevrolet of Cerritos. We're glad they could address all your concerns during the 15,000-mile checkup, making drop-off and pick-up smooth for you.

Helpful
May 02, 2024

This was one of the fasted service times of completions that I have had. Adrian explained everything, that would be done More

by HOMERFLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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May 03, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback! It's great that our team could provide quick service and clear explanations. Here at Penske Chevrolet of Cerritos, we aim to make every experience valuable for our clients.

Helpful
May 01, 2024

I left my truck to get an oil change and detail done at the service center and got it back fairly quickly! Very friendly and quicky service! Thank you to John Means for taking care of me! I appreciate yo More

by MORTIZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Means
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May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear about your quick oil change and detail at Penske Chevrolet of Cerritos. It's wonderful that our team was friendly and efficient. Thank you for this positive feedback!

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