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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
756 Reviews

756 Reviews of Penske Chevrolet Of Cerritos - Service Center

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June 01, 2024

Really good service! And helpful with any concern going on and does keep the word of the time your vehicle is going to be ready. More

by CHANIMUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with the reliability and service at Penske Chevrolet of Cerritos. We appreciate your feedback on our commitment to timeliness.

May 30, 2024

Adrian Martinez in the service dept. was very helpful and assisted me in a very professional way. I needed an oil change and tires and he helped me find a good deal and made the process More

by Kelly F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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May 30, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our service department at Penske Chevrolet of Cerritos. We're pleased to hear that our team was able to assist you efficiently with your oil change and tires, providing a smooth process throughout.

May 29, 2024

The service person was very helpful and communicated very well. I would recommend this place! More

by KENNETH.GUIDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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May 29, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive feedback on our team's service at Penske Chevrolet of Cerritos. It's great to hear that our communication met your expectations and you would recommend us.

May 29, 2024

Always have a good experience when I visit Chevy maintenance they are one of the courteous departments I have ever deal with I don't think I were going anywhere else More

by SHARICL3849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experiences with the Chevy maintenance department at Penske Chevrolet of Cerritos. We value your loyalty and are glad to have met your expectations.

May 25, 2024

Super friendly and fast service! Every time I’ve taken my car, the advisors have been super helpful and kind. More

by NTARVER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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May 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with the speedy service and helpful advisors at Penske Chevrolet of Cerritos. We appreciate your feedback and look forward to serving you again.

May 22, 2024

Very good costumer service and atención I recommend Penske Chevrolet Cerritos for any service your need. Thank you More

by GUARDADO.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos and mentioning the quality of our customer service. We appreciate your feedback and look forward to assisting you again.

May 22, 2024

I dropped my vehicle off with David in the service department who was professional and provided great timely service More

by AELOVE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 22, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our service department at Penske Chevrolet of Cerritos. We're pleased to hear that our team met your expectations in professionalism and timeliness. We look forward to serving you again.

May 19, 2024

Wiper fluid container was broken in the shop, I had to pay more than $500 for another repair... no discount, no responsibility. Truthfully, if you're not a rude loud client, they will abuse you're kindne More

by VILMAGONZALEZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE DEPARTMENT!!!!
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May 20, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your experience with our Service Team regarding the condition of your wiper fluid container and the cost of repair provided to you. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

May 19, 2024

Nice experience Danny help me ever thanks Penske Chevrolet and the manager Danny bye bye More

by edgarcesar.2940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate hearing about your positive experience with our team at Penske Chevrolet of Cerritos. Thank you for choosing us for your automotive needs.

May 18, 2024

The service department had replaced my condenser twice in the last 3 years. When I recently took it in because my ac is not cooling they told me it was two other issues that were $3000. After getting a secon More

by CHARGERWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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