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Penske Honda of Ontario

Ontario, CA

4.9
3,217 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,217 Reviews of Penske Honda of Ontario

August 26, 2023

The reason I go to Penske Honda is because of my service advisor. Ken always gives the best customer service that's why I go to this dealership More

by deg2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Aug 27, 2023 -

Penske Honda of Ontario responded

We appreciate your positive review and input. We are glad to learn that you are consistently impressed with our Service ensuring you had the best customer service experience. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Honda Ontario!

August 26, 2023

I Made an appointment and they met my needs quickly and efficiently and were kind More

by Sojourner4jc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Aug 28, 2023 -

Penske Honda of Ontario responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our kind team was efficient and met your needs quickly. For any additional assistance, please feel free to contact us anytime at Penske Honda Ontario.

August 26, 2023

Good service would recommend to others the salesman well was great so is Jimmy the finance manager More

by Edwincordoba2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waell , Cathy Hernandez
Aug 27, 2023 -

Penske Honda of Ontario responded

We are glad to know that our Sales Team provided you with such a positive experience here at Penske Honda Ontario! Thank you for the amazing five-star review and recommendation. We hope you continue to choose us for all your purchasing needs. Take care.

August 25, 2023

This was my first service here. I had an appointment 1 1/2 hours before closing. I showed up late. They asked if I can leave the car there till tomorrow. I wasn’t able to, so my ser More

by jtyson_2000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam -service advisor
Aug 27, 2023 -

Penske Honda of Ontario responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team and for your recommendation. We're glad to learn that you left Penske Honda Ontario pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your automotive needs!

August 24, 2023

Tony Martinez, my service rep, is amazing! He goes above and beyond, he listens to my concerns and resolves all issues. He follows up to be sure everything is still in good running condition. More

by michael.bigmyke.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Aug 25, 2023 -

Penske Honda of Ontario responded

It is so great to read that your experience at Penske Honda Ontario with our Service Team was amazing. We are extremely proud to know they went above and beyond to listen to your concerns and resolve any issues. Providing our customers with the highest level of customer satisfaction is what we have always strived for. We are thankful that you were followed up with to ensure everything was running and in good condition. Thank you for your business and your positive five-star review is greatly appreciated.

August 24, 2023

Excellent customer service in service dept Alan helped me and kept me informed the whole time my car was in the shop. More

by Armida Sandoval
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan , Cathy Hernandez
Aug 25, 2023 -

Penske Honda of Ontario responded

Hello Armida, thank you so much for the awesome feedback and 5-star rating. We are glad to read that our Service Team helped, and kept you informed on the whole process. Your business is valued, and thank you for trusting us with your vehicle. It was a pleasure servicing you, please do not hesitate to reach out to us for any future needs at Penske Honda Ontario. Have a wonderful day!

August 23, 2023

I am so grateful to Penske Honda, especially Gregorio Trujillo, my sales representative. He helped me find exactly what I was looking for - a Honda CRV Hybrid Sport Touring. I love it! He showed me the m More

by kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ham, Jaime Vaca
Aug 23, 2023 -

Penske Honda of Ontario responded

We are very pleased to have your amazing five-star review, Kathy. Our Sales Team is proud to know they helped you in finding the Honda CRV Hybrid Sport Touring. It makes us happy to read you were shown all the many cool features and how they work. Congratulations on your new vehicle and we are grateful to learn you had a wonderful experience here at Penske Honda Ontario. Thank you for your generous recommendation to us and we happily invite you to come back to see us again soon.

August 23, 2023

Great customer service from beginning to end of the process. The service is smooth and straighforward. More

by sandrachu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medina, Anthony
Aug 24, 2023 -

Penske Honda of Ontario responded

Hi: I am delighted to be told that you had such a top-notch interaction with us. I very much appreciate your leaving this high report on DealerRater. We are here and ready to help with any of your future vehicle needs.

August 22, 2023

The service was great our advisor Fred was fabulous. We will return for our scheduled services. More

by duckling1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Aug 22, 2023 -

Penske Honda of Ontario responded

Thank you so much for this great feedback and 5-star rating. We are glad to read that our Service Team was able to provide a great experience on your visit. Your business is valued, and thank you for trusting us with your vehicle. If you ever need any assistance with your vehicle, please don't hesitate to reach out to us at Penske Honda Ontario.

August 22, 2023

Dealership is easy to get to Service Advisors are knowledgeable. Service got my car returned to be as promised. More

by faerydust415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena and Alan
Aug 23, 2023 -

Penske Honda of Ontario responded

Thank you for your kind feedback. We are so glad that our Service Team provided you with knowledgeable assistance at Penske Honda Ontario and it would be our pleasure to assist you again in the future.

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