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Penske Honda of Ontario

Ontario, CA

4.9
3,421 Reviews
Call Dealership (909) 974-3800
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1401 Auto Center Drive

Ontario, CA

91761

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3,421 Reviews of Penske Honda of Ontario

December 15, 2023

I continue to go back to this dealership because they are honest and very helpful.They get my car back on the road in a timely manner.Excellent customer service. More

by drojas11635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Report | Print
Dec 15, 2023 -

Penske Honda of Ontario responded

We really appreciate your kind words. Dependability and helpfulness are qualities we value at Penske Honda Ontario, glad to they are noticeable. Thank you for choosing our service team to take care of your vehicle needs promptly.

December 15, 2023

Very helpful and great communication with me on what’s going on with my car. More

by Shaley91730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken, Cathy Hernandez
Report | Print
Dec 15, 2023 -

Penske Honda of Ontario responded

We appreciate your feedback. It's always our aim to keep you well-informed about your car's process at Penske Honda Ontario. Thank you and drive safely!

December 15, 2023

When I arrived at the dealership I wasn't feeling very good about how I was actually getting a vehicle. When Rico started with whatever he did, he did it well and all the workers there was smiling all the More

by L.mitch46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico, michael, Cathy Hernandez
Report | Print
Dec 15, 2023 -

Penske Honda of Ontario responded

We appreciate your positive feedback about your experience at Penske Honda Ontario. Recognition for Rico and the entire team's efforts is always encouraging to hear. Your happiness after visiting us makes our work worthwhile, thank you.

December 14, 2023

Very nice clean facility. Good customer service Professional service advisor Fix the issue correctly. Highly recommend More

by ansonchou0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek from service department
Report | Print
Dec 14, 2023 -

Penske Honda of Ontario responded

We appreciate your recognition of our tidy facility, helpful customer service, and professional staff at Penske Honda Ontario. Thank you for recommending us following the successful correction of your issue.

December 13, 2023

Salam, the service advisor, is always so welcoming and helpful in explaining what the car needs. My car was completed before the time promised. Thank you. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Dec 16, 2023 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our service at Penske Honda Ontario. It's always good to hear when our team, especially advisors like Salam, meets the needs of customers in a timely manner. Thank you for being a valued customer.

December 13, 2023

Great customer service by team Penske. Starting from providing quote to completing the service. Great Job by Derek Poon. Excellent service. Knowledgeable and timely. More

by arvind.duttabn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Cathy Hernandez
Report | Print
Dec 13, 2023 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our service at Penske Honda Ontario. We're proud of Derek Poon and the rest of our team's dedication to customer satisfaction.

December 12, 2023

Salam is a very professional and knowledgeable. service advisor. We highly recommend him to others. More

by Wrightforjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

We appreciate your recognition of our professional and knowledgeable service advisor at Penske Honda Ontario. It's great to see high recommendations for our staff. Thank you for your 5-star review.

December 12, 2023

Fast , friendly , efficient service thanks for the help appreciate it I will def recommend to family and friends More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

We appreciate your recognition of our swift and efficient service at Penske Honda Ontario. Your recommendation to family and friends means a lot to us.

December 12, 2023

I had the best experience at Penske Honda. Excellent customer service and great staff. The really care about their customers More

by Truesuccess1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

Thank you for highlighting your experience at Penske Honda Ontario. It’s good to hear sound appreciation for our staff and customer service. We value your input greatly.

December 12, 2023

The service representatives at Penske Honda always go above and beyond. Salam was my service representative on 12-11-2023 and went above and beyond to make sure my car was serviced correctly and expedit More

by Bmwx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

We appreciate your positive feedback about the service representatives at Penske Honda Ontario, and pleased to hear our team was able to expedite the service on your vehicle. We value customers like you and strive uphold this quality of service moving forward.

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