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Penske Honda of Ontario

Ontario, CA

4.9
3,217 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,217 Reviews of Penske Honda of Ontario

August 18, 2023

Very attentive very organized called me and explained everything to me what was going on with my vehicle what time to pick it up very pleasant. I would definitely recommend this dealership to my friends More

by elsaeortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Aug 19, 2023 -

Penske Honda of Ontario responded

Thanks for the five-star review. Our team strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Penske Honda Ontario for all your automotive needs. Take care!

August 18, 2023

Service department was friendly and was able to deliver my vehicle within the time that they told me it would take. More

by C_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Aug 19, 2023 -

Penske Honda of Ontario responded

We are so pleased to learn that our Service Team is friendly and delivered your vehicle in a timely manner to best meet your needs. Thank you for your fantastic five-star review of Penske Honda Ontario and we are so grateful to have your business.

August 17, 2023

My car was fixed, good customer service. I'll be going back for an oil and filter change. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Aug 17, 2023 -

Penske Honda of Ontario responded

Vic, thank you for trusting us with your vehicle, and leaving us this positive review. We are glad you're happy with the way our Service Team provided a great experience on your oil and filter change appointment. It was a pleasure assisting you at Penske Honda Ontario, we look forward to seeing you and your vehicle at the next appointment.

August 16, 2023

When I reached the dealer the service associate came right up to great me and another one came out to check my car in they were friendly …. More

by jhaywood12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Aug 16, 2023 -

Penske Honda of Ontario responded

Hello, thank you so much for this review and 5-star rating. We are so happy to read that our Service Team was friendly, and assisted you as soon as you arrived at our dealership. Your business is valued and thank you for trusting us with your vehicle. If you ever need help with your vehicle in the future, please reach out to us at Penske Honda Ontario.

August 16, 2023

Alex…that’s all I can say. He was friendly from the moment we walked on the lot. He showed what we asked to see, went over all the cool stuff the car has in it and said ,”let’s More

by Ocddyana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 17, 2023 -

Penske Honda of Ontario responded

We are happy to receive your perfect review and learn that our Sales Team here at Penske Honda Ontario made car-buying easy for you. Yes, there is definitely a lot to learn about vehicles and different models! We're glad we could assist in narrowing down your decision, and happy to know that you drove off the lot with a new vehicle. Enjoy your new purchase, and don't hesitate to reach out if we can help you again down the road!

August 16, 2023

Penske Honda is a very ran organization. The staff always have great attitudes, they go out of their way to assist you, and their willingness to assist you is amazing. More

by TigerLilyRose9798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. / Fred Wilson - 5 Stars
Aug 17, 2023 -

Penske Honda of Ontario responded

Thank you for your amazing feedback and for choosing Penske Honda Ontario! We're happy we could help. Please let us know if you have any additional questions about the services you received.

August 15, 2023

Eddy Reyes helped me with my my car and service. He is definitely a great help and would definitely recommend to others! More

by aubadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Reyes
Aug 16, 2023 -

Penske Honda of Ontario responded

Thank you kindly for your recommendation and 5-star review! We are excited to know you had such a helpful experience with our team here at Penske Honda Ontario.Do not hesitate to reach out if there's anything else we can do for you.

August 15, 2023

Always receive great service at Penske Honda of Ontario. Ken Okimoto is always polite and very knowledgeable. More

by Shots54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Aug 16, 2023 -

Penske Honda of Ontario responded

We appreciate you taking the time to leave us a five-star review. It is pleasing to learn that our polite team was knowledgeable and delivered great service. Thank you for choosing Penske Honda Ontario. Take care.

August 14, 2023

Customer service was very, very good. Would keep us apprised of when it would be our time with the finance team More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Aug 15, 2023 -

Penske Honda of Ontario responded

Hello Joe, we are glad to read you enjoyed great customer service working with our team at Penske Honda Ontario. Thank you so much for taking the time to appreciate our team and leaving us this positive five-star review. If you ever need help with your vehicle, please feel free to reach out to us.

August 13, 2023

My service department was GREAT! ! But the porter sucks. She went and got my car and when she pulled up, I heard her shift my gear to park! She was rough on my car!! I was not ok..wit More

by Leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Sep 29, 2023 -

Penske Honda of Ontario responded

Hello Leah, Your feedback is important to us here at Penske Honda Ontario and I would appreciate the opportunity to speak with you to address your concerns with our Service Staff. Please reach out to me directly. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

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