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Penske Honda of Ontario

Ontario, CA

4.9
3,356 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,356 Reviews of Penske Honda of Ontario

May 17, 2023

Very friendly and knowledgeable employees. Ken explained each issue regarding my vehicle. I will definitely be back in the future. More

by danxhorror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
May 18, 2023 -

Penske Honda of Ontario responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing Penske Honda Ontario as your first choice for having your vehicle serviced.

May 17, 2023

Michael in the service department gave my wife and I great service very knowledgeable, polite, and it was great working with him More

by Bkwkid
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 17, 2023 -

Penske Honda of Ontario responded

Hello, and thank you for your review and 4-star rating. It brings us joy to read that our Service Team here at Penske Honda Ontario provided a knowledgeable and polite experience for you, and feel free to let us know how we can earn that fifth star as we are always looking for ways to improve. Have a nice day.

May 17, 2023

I always have a great experience here. Never an issue. My service advisor Fred was great More

by Allstarautotransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 17, 2023 -

Penske Honda of Ontario responded

Hello and thank you so much for your five-star review. We are glad we could make your experience something to remember. Our Service Team here at Penske Honda Ontario is here for you when you need us.

May 17, 2023 -

Allstarautotransport responded

Thank you

May 17, 2023

I’m so greatful and so satisfied with my purchase Raymond my sales guy was amazing!! More

by letty3loves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond and jimmy , Cathy Hernandez
May 17, 2023 -

Penske Honda of Ontario responded

We're thrilled to learn that you are satisfied and grateful about your purchase here at Penske Honda Ontario. Thank you so much for your fantastic review, and congratulations on your new vehicle. Have a great rest of your day.

May 15, 2023

Professional experience, everybody friendly and helpful. This is my 3rd time coming. I love the people and management. More

by loloprov30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael, Cathy Hernandez
May 15, 2023 -

Penske Honda of Ontario responded

Thank you for the glowing review. Our team here at Penske Honda Ontario is proud to read that you had a professional, friendly, and helpful experience with us. Please feel free to reach out if we can do anything else to assist you.

May 15, 2023

Very friendly but didn't feel pressured at any point. They answered all our questions More

by Vnsocampo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales person
May 15, 2023 -

Penske Honda of Ontario responded

We are thrilled to learn that you found our team here at Penske Honda Ontario friendly and didn't feel pressured during the process. Thank you for your business and for leaving us this excellent review.

May 15, 2023

Excellent service! Anthony and his team members were very kind and courteous. I highly recommend this location for car maintenance. More

by Jackbrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
May 16, 2023 -

Penske Honda of Ontario responded

Hello, thanks for sharing this five-star review with us. It is pleasing to know that our Service Team was kind and courteous during your time at Penske Honda Ontario. Should you need anything, please don't hesitate to reach out to us.

May 14, 2023

Appreciate that Ken Okimoto provided excellent Customer Service with providing resolution to my car’s problem. More

by TigerLilyRose9798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
May 19, 2023 -

Penske Honda of Ontario responded

Hello, we are grateful for you taking the time to leave this positive review. It is satisfying to learn that our Service Team always ensures our valued customers have an excellent experience. We're happy to know that our team was able to find a resolution for your vehicle. Your business is valued and we hope you continue to always choose Penske Honda Ontario.

May 13, 2023

Good customer service when I take my Honda CR-V for service. Fred Wilson is very through in explaining the needs for my car. Thank you . More

by Liz_rod94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
May 19, 2023 -

Penske Honda of Ontario responded

Thanks for the highly-rated review. Our Service Department strives to provide good customer service and meet all your needs. We hope you continue to choose Penske Honda Ontario for all your automotive needs.

May 12, 2023

The dealership was very clean . The customer service agent was very helpful, patient and he explained everything in detail. More

by Noemi Harnen-Corona
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
May 19, 2023 -

Penske Honda of Ontario responded

Noemi, we are grateful for you taking the time to leave this positive review. It is delightful to learn that you found our dealership to be clean and accommodating during your visit. We're glad to know that our helpful team was patient and explained everything thoroughly to you. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Honda Ontario for all of your automotive needs.

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