
Penske Honda of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
3,172 Reviews of Penske Honda of Ontario
Great service by my service tech but seems like dealership overbooks appointments causing delays to get oil change done . Makes one feels like why even make an appt dealership overbooks appointments causing delays to get oil change done . Makes one feels like why even make an appt More
I purchased my HRV from Penske in 2017. I returned for all but once to Penske for my service. The one time I had to visit another Honda dealership and regret that I did. Each time I have I returned for all but once to Penske for my service. The one time I had to visit another Honda dealership and regret that I did. Each time I have returned to Penske, I get nothing less from exceptional service. Ken Okimoto helped me upon arrival in the service department on Saturday, February 4th. He was professional, asked what brought me in. I told him I had an appointment for a B-1 service needed. Check in was quick, simple. I waited for my car. I was expecting at least 2 hours. Which was perfectly fine with me. Ken came and told me my car was done just past 1 hour 1/2. It didn't even seem like I was there for that time. I told him that was quick. He asked if I had any other questions or concerns before I left. I have not had a bad experience at Penske. That's why I return. Thank you Penske Honda Service Team and Thank You Ken. More
Scheduling service was very quick and easy. They were able to complete requested maintenance very quickly and explained the services my vehicle needed. I appreciated the efficiency and customer They were able to complete requested maintenance very quickly and explained the services my vehicle needed. I appreciated the efficiency and customer service. More
Had a great experience with the exceptional customer service and professionalism of the entire staff, without a doubt will keep coming back! service and professionalism of the entire staff, without a doubt will keep coming back! More