
Penske Honda of Ontario
Ontario, CA
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3,172 Reviews of Penske Honda of Ontario
Today my service advisor was Ken. Ken was very communicative and friendly. He was pleasant to deal with and transparent about what was being done. Ken was very communicative and friendly. He was pleasant to deal with and transparent about what was being done. More
This dealership is always friendly and upbeat. They are good about explaining what services are currently needed and what to expect at the next visit. This makes it easier to plan so there are no They are good about explaining what services are currently needed and what to expect at the next visit. This makes it easier to plan so there are no surprises. More
Gia Bravo is great. Penske is my new Honda dealership. Been going to Rock forever. Bought 3. New cars there. . Had all my service done there. Even tires. Rock is always Penske is my new Honda dealership. Been going to Rock forever. Bought 3. New cars there. . Had all my service done there. Even tires. Rock is always trying to upsale you. Last straw was Air filter and cabin filter. Told them no. I already changed my self. Sent my wife in and they changed both filters and charged her $139.00. I talked to Amanda service writer. She refused to make any adjustments. Stupid on her part. My whole family is in the car business. I am well aware of customers service. I will never be back. Also recommended 3 friends that bought cars there. No more. Penske is my new Honda dealership. Thanks More
I brought my daughters car down for the check engine light. As usual I was greeted quickly and with a smile. I asked for Salam (service advisor) , this guy is the best. Salam always greets you with posi light. As usual I was greeted quickly and with a smile. I asked for Salam (service advisor) , this guy is the best. Salam always greets you with positive energy and a smile. He makes you feel more than just a customer. I let him know why I’m there. He called me a couple hours later, like he said to let me know what the problem was. They replaced the part, the problem is gone. I don’t want to forget the mechanics. I bring my car here as well. I haven’t had to return for the same problem. I highly recommend Penske Honda of Ontario. Thank you and keep up the good work. More
Wonderful experience with the Service Advisor. He was friendly, knowledgeable, and quite helpful. As alway the quality of service on my vehicle was first rate. He was friendly, knowledgeable, and quite helpful. As alway the quality of service on my vehicle was first rate. More
Great customer service! Very professional and respectful, very accommodating and very fast with a call back regarding the part needed for my car. Very professional and respectful, very accommodating and very fast with a call back regarding the part needed for my car. More