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Penske Honda of Ontario

Ontario, CA

4.9
3,168 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,168 Reviews of Penske Honda of Ontario

April 13, 2022

The dealer has great customer service and explained everything very good to me thank you More

by Liz Nieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEENA
May 11, 2022 -

Penske Honda of Ontario responded

Your positive feedback is greatly appreciated, Liz! We strive to provide top-tier service to all of our customers and we're glad you experienced that. Penske Honda Ontario looks forward to seeing you back again in the future!

April 13, 2022

They do not even deserve one start. They Trick You to Get You in the Door. I scheduled an appointment for my son to buy 2016 Honda Civic Ex-L. I verified the car, the price, and the mil More

by ZENAH_H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hernandez
May 11, 2022 -

Penske Honda of Ontario responded

Hello, Please know that we take your feedback seriously and would like to discuss your concerns regarding the vehicle in which you and your son were interested and your interaction with our Sales Team. When you have a moment, you can send me an email with your preferred contact information to discuss this further. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

April 12, 2022

Overall it was a good experience . My service advisor explained everything to me and kept me informed . More

by Miguel M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina , Cathy Hernandez
May 11, 2022 -

Penske Honda of Ontario responded

Thank you for making us a part of your day by leaving us a 5-star review, Miguel! Our Service Department always aims to provide you with a knowledgeable and efficient service experience. Stop by and see Penske Honda Ontario if you need anything else down the road.

April 12, 2022

Mr.Ken made my process so easy! He answered all of my questions and kept updating me on my car. More

by Alexis B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken okimoto, Cathy Hernandez
May 11, 2022 -

Penske Honda of Ontario responded

Alexis, we appreciate your positive review and 5 stars! Our staff is glad we made your process an easy one with efficiency and knowledgeable support. Your business is greatly appreciated, and Penske Honda Ontario hopes to be of service to you again!

April 12, 2022

They are always on top of things! Drop off and pick-up were a breeze! More

by Rosanne728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 11, 2022 -

Penske Honda of Ontario responded

Thank you for giving us 5 stars! We are so glad to learn that your service experience was efficient and successful. Penske Honda Ontario looks forward to seeing you again!

April 12, 2022

Service was faster than expected and returned to me easily. The staff coordinated a rental for me as it was covered under extended warranty. I will gladly go back! More

by joseph.steet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
May 11, 2022 -

Penske Honda of Ontario responded

Thank you for your positive review, Joseph! Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Honda Ontario for your service needs. Please don't hesitate to reach out if you'd like further assistance.

April 11, 2022

Sales associate was fantastic. I went in at 9:30 am. Told him I was wanting to purchase my lease. He Didn’t push me to purchase something new. The sales manager came and assisted a More

by Mike.newkirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names. But the sales associate. Sales manager. And finance manager working 4/9 in the AM were awesome
May 10, 2022 -

Penske Honda of Ontario responded

Michael, thank you for your positive feedback! Our Sales Team knows how important the purchase process is, so we always strive to provide you with an efficient and quality experience. Your continued support throughout the years is greatly appreciated, so please don't hesitate to reach out to Penske Honda Ontario again. Happy driving!

April 10, 2022

Provide excellent service for a reasonable price. Great customer service and will return to this dealership! More

by Thammarangsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Poon
May 10, 2022 -

Penske Honda of Ontario responded

Thank you for your positive feedback! We strive to provide top-tier service to all of our customers and we're glad you experienced that. Penske Honda Ontario looks forward to seeing you back again in the future!

April 10, 2022

Service was quick and everyone was so helpful! Leena was so kind and made sure the process went as smoothly as possible! More

by eg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena Maae
May 10, 2022 -

Penske Honda of Ontario responded

Thank you for letting us know about your positive service experience! Our staff always strives to provide you with efficient and professional support when you come in for a visit. Please don't hesitate to reach out to Penske Honda Ontario in the future, and happy driving!

April 09, 2022

Ir was great service prices right and my advisor explained everything car was done in time More

by José Araujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
May 10, 2022 -

Penske Honda of Ontario responded

José, we appreciate your positive feedback! Our Service Department always strives to provide knowledgeable and efficient service when you come in for a visit. Please don't hesitate to reach out to Penske Honda Ontario for any auto-related needs in the future.

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